You will need a new Wii board unfortunately. The Wii board is not designed to be jumped on, nor an excessive amount of weight be placed on it, as it damages the springs inside the board.
If it is a new board, the chances are it is faulty. Take it back to the store you purchased it from and get it replaced.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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iv got the same problem too, iv resync it and nothing, wiped the wii clean and started again and nothing (mine went down just b 4 xmas and 'santa' got my boy the wii fit plus and he ant been able 2 play it yep) PLEASE PLEASE PLEASE some1 help
Have this problem as well, what works for me is stepping off the board, lifting it off the ground until it begins to reset and then setting it down, obviously a problem with the corner sensors sticking.
When you get this message, lift the board off the ground, press A, and wait until you get to the confirmation screen before placing the board back on the ground. You may have to try a few times to get the timing right. I have no idea why it thinks someone is on the board, but this workaround has solved the problem for us. Good luck.
are you able to get any of your controllers to connect? if not it could be a issue with your sensor bar. please provide a bit more info
but try this first
Synchronizing the Wii Balance Board with your Wii Console IMPORTANT: To operate correctly, the Wii Balance Board must be synchronized with the Wii console using Standard Mode Synchronization. Follow the steps below to synchronize the board to the console.
This procedure must be followed for each Wii Balance Board compatible Game Disc.
These synchronization settings will be saved even if the console is turned off.
This procedure can be completed only if a compatible Game Disc is running in the console.
Press the EJECT Button on the front of the Wii console and remove any game disc if necessary. Insert a Wii Balance Board compatible Game Disc.
Use the Wii Remote to select the Disc Channel on the Wii Menu screen and select START.
Open the SD Card slot cover on the front of the Wii console. NOTE: Close the SD Card slot cover when you are finished with the synchronization procedure.
Remove the Battery Cover on the bottom of the Wii Balance Board. NOTE: Replace the Battery Cover when you are finished with the aynchronization procedure.
Press the SYNCHRO Button (SYNC.) on the Wii Balance Board. The Power LED on the board will start blinking (for up to about 20 seconds).
Press the SYNCHRO Button (SYNC.) on the console while the Power LED on the board is blinking.
IMPORTANT: Do not press and hold the SYNCHRO Button on the Wii console down for more than 10 seconds. This will delete all of the Standard Mode synchronization information for all Wii Remotes that you use with that console.
The Power LED will stop blinking and light steadily once the synchronization is complete. You are now ready to play the Wii Balance Board compatible Game Disc. Please refer to the instruction booklet for the Game Disc you are using for further information on gameplay.
Only one Wii Balance Board can be synchronized to a Wii console at a time. Up to a total of 10 Wii Remotes and accessories can be synchronized to a console at any time with the Standard Mode procedure. If additional synchronizations are made, the oldest existing ones will be overwritten.
The Wii Balance Board can only be synchronized to one console at a time using the Standard Mode procedure. If you change the console you are using the board with, you will have to repeat the synchronization procedure each time.
The Wii Balance Board uses the Player 4 (P4) connection. If a Wii Remote is actively using P4, that remote will be disconnected while the board is being used.