Question about HP PSC 950 All-In-One InkJet Printer

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Cannot print or copy

Keep getting message telling me to remove and check the color cartridge. When I do this, the message tells me that there is an error and that I have installed an incorrect cartridge. This happens even though I have used this 0078D cartridge from Office Depot ,which states that it replaces HP 78, many times previously.

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Posted on Jan 17, 2009

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1 Answer

Message says problem with tri color cartridge


I don't think the date on the cartridge is the problem. It might be the electronic on your color cartridge. If there is an orange light flashing and the printer won't pull the paper to print, in 99%, the problem is one of the cartridges. Try removing the color cartridge and gently wipe out the electronic with a dry cloth. Put it back in and try to print. If that doesn't help, try removing the color cartridge and print (I am not sure if that will work, because all in one printers usually need both cartridges in order to print, but you can try that too). You can also try scanning something and see what the message on the printers display tells you. If there is an E an the color button is blinking, I think you should replace your color cartridge.

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Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
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The Lexmark machines are designed to kick out anything it suspects may be refilled. If your old cartridge has bad print nozzles this may be tripping the error. Printers are typically for sensitive with their color cartridges anyway because the manufacturers make more money on the color ones. You can try looking around the settings on the machine and in the printer preferences to see if you can tell it to ignore the ink levels and see if you can continue to print.

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Error 50 c


  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
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1 Answer

It keeps telling me to remove and check cartridge


I also have this same problem. I currently have refilled cartridges in there purchased from cartridge world. I never had any problems with my HP until i tried refilled cartridges for the first time about 6 months ago. When i first purchased a refilled cart. it took 3 trips back to the store until i got one that would work in my HP. so im wondering if this is why i am now getting this "remove and check cartridge" error message.? I am reluctant to go out and buy a new HP ink cartridge just to find out ill have the same problem....

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