Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Ice maker not dropping the ice once it is frozen.

Is there a heater in the ice maker that once the ice is frozen and ready to be dropped, it heats and detaches the ice and allows the ice to be extracted or dumped?

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Yes there is.if the harvest rake is on top of the ice as though it tring to push the ice out,then could be the heater but its very rare.if the harvest rake is kind of level with the ice maker top[horizontal]then it could be the thermostat in the ice maker or a inner ice maker switch or icemaker moduel.it can be tricky.heres an eazy thing to try.it only cost you time.take icemaker out of frezer and rinse out ice in sink,dry and reinstall.if frezer temps normal[close to 0 degrees]then should make ice in 90 min's or so.i hope thats helpful. God bless ,tom

Posted on Jan 15, 2009

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Yes there is a heater that releases the ice cubes from the tray as they are being elected. There is an overheat thermostate relay inseries with the element in the ice maker assembly. The element is installed in the metal housing that holds the tray.

If the cubes do not release the heater should remain on until they do. Suggest that you turn off the ice maker by lifting arm to off and wait several hours. Open door drop arm and observe. If the cubes remain stuck when ejector fingers attempt to eject and ice doesen't eject then heater is not coming on. Suggest replace ice maker. The parts are easily available and easy to replace!

Posted on Jan 15, 2009

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My ice maker has ice in the tray but not dropping in Ben,it is a kfil27cxmso there is a lite that sends a beam across ben ,how do I check to see if the bulb is blown or working, gk


Hello George;

My name is Peter. I am a retired field service technician.

I live in Baltimore, Maryland, USA.

All ice makers work in the same way.

Your fill cycle is working fine. You have a thermostat in your ice maker which tells your ice maker control module (Computer) that the ice cubes are frozen and ready for harvest. Then, then control module tells the cube tray heater to turn on for so many seconds, followed by the control module to activate the harvesting motor.

So, your ice maker either has a bad thermostat, heater or motor.

The beam across your freezer section is a safety device. On the right hand side is the transmitter. On the left hand side is the receiver with a plastic flapper. When you close the door the flapper closes and completes the signal to discharge ice. When you open the door the flapper pops out blocking the signal.

Dec 02, 2014 | Refrigerators

1 Answer

WHY DOES MY ICE MAKER ONLY MAKES ICE SOMETIME


Are the cubes normal - the right size, not hollow? Once frozen and the harvest cycle begins, does it take longer than a couple minutes for the cubes to drop? After the ice drops does it fill with water each time?
If everything checks OK the last thing is very important. The rate at which an ice maker produces cubes depends on the temperature of the freezer - the colder it is the quicker the cycle. Try nudging the controls up a bit and wait 24 hours.

May 31, 2014 | Frigidaire 20.6 cu. ft. Top Freezer...

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Ice maker is not dropping ice


there are 2 things that could be problem, 1 is a heater element that heats the bottom of frozen cubes slightly to allow the cubes to be pushed out into the tray by plastic fingers under the cubes and controlled by a motor. best bet would be to get model number of fridge and/or ice maker and look for direct replacement online. There is a company out of Chicago that offers replacements for lots of models. Sorry I dont have their name, but google the results for ice maker for your make/model fridge.

Jan 28, 2013 | Refrigerators

1 Answer

Icemaker is making ice but it will not drop into container


Ice maker has built in heater to thraw ice alittle so the finger scooper lifts up ice and out. Be sure the ice cubes are not stuck in between fingers cause that will jam it. if you dont see any jam then replace ice maker

Mar 28, 2010 | Kenmore 56549 / 56542 / 56544 / 56546 Side...

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My ice maker is not dumping the ice it just freezes and stays in there help


You need to replace the ice maker . It is a lot less time consuming to replace the ice maker , than to try and repair it . But , if you want to try , you have a bad thermostat , or broken gear . If the gear type , pull the cover off the ice maker , and you will see the motor running ( small gear ) , but not turning the large gear . In this case , replacing the large gear , would be the best thing , instead of replacing the whole ice maker .

Nov 21, 2009 | Admiral Refrigerators

1 Answer

Some one else reported the same problem...It just drops a few ice cubes a day 2 maybe 4 if we're lucky


The following assumes that the ice compartments are filling with water. Be sure you check that as the first step in diagnosing your problem.

The ice maker is controlled by a temperature sensor which determines when the 'dump' cycle begins. There is a heater in the small ice cube wells that furnishes heat when the dump cycle is initiated in order to make the ice cubes come out of the well.

If this heater is not working, you'll get the symptoms you describe. Possibly a few ice cubes will dump without the heater, but most will not and since the remaining ice is already frozen, another cycle won't occur until the cold ice is dumped, so all you get are those few cubes that just happened to dump without the help of the heater.

It's possible that the control thermostat is bad, not 'telling' the heater to come on, but in most cases, when the thermostat or anything in the control circuit goes bad, the ice maker will simply stop working.

Which brings us to the heating coils surrounding the ice cube compartments. It can be removed by reasonably skilled homeowner, but if you feel uncomfortable about taking the ice-making mechanism apart, best to leave it to a qualified repairman.

Hope this was helpful.

Sep 12, 2009 | Refrigerators

1 Answer

Ice maker won't kick out the ice


sounds like the heater in it is going bad that heats up the metal you just have to replace the ice maker

Jun 07, 2009 | Oster Refrigerators

1 Answer

Ice will no longer drop to ice tray


You havge a bad mold heater in the ice maker.

May 04, 2009 | Sub-Zero 642

1 Answer

Ice maker not working


Depending on the ice maker style, they typically work off a motor timer. The timer motor rotates to set up the ice making process... starting with letting water into an empty ice mold tray, allowing ample time for that water to freeze and then to rotate that mold so that the cubes fall out into the bin. In conjunction with that process, a small heater is turned on to release the frozen cubes from the tray. The 'ice tray full' lever signals the system to stop making ice so you may want to verify that the lever is down and not causing the ice maker to stop, If that's down then I suggest you monitor the position of the motor gearset underneath an access cover. With power applied, the gears should rotate and cycle thru an ice making process. If it does and ice fails to fall out, your heater may be defective. Hope that helps...

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