Question about HP OfficeJet 6310 All-in-One Printer (Printer/Scanner/Copier/Fax) w/USB Printer Cable , Retail
After installing sp3, printer not works, won't let me install drivers, can i remove sp3 to solve the problem or will that create more problems?
There are 2 ways you can remove it. The easiest is to go to Start>All Programs>Accessories>System Tools>System Restore. Make sure Restore my computer to an earlier time radio button is selected and click Next. Bold calendar dates indicate available restore points. Choose the date that you installed SP3 and time if it has more than one, click Next and it will restore it to the way things were prior to the update.
Alternatively, Start>Control Panel>Add or Remove Programs and scroll down to Windows XP Service Pack 3 and highlight it then click Remove on the right. I prefer System Restore but that's me.
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Posted on Jan 15, 2009
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Posted on Jan 02, 2017
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