Question about Gateway MT3705 Notebook

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CANNOT SEND OR RECEIVE MAIL IN VISTA WINDOWS MAIL

Hi,

I've tried everything I was told to do but to no avail. I've tried:
1. checking the server name is entered correctly
2. checked for viruses and other malicious hardware
3. looked up different and related subjects in the "Help"
section
4.written to Microsoft ---a lengthy reply that didn"t work--- and Fix Ya (for $10.00)--no reply yet
5. varios other suggestions

I'm at my wits end

Thanks for whatever help you all can provide
LVYoung@cox.net

The host 'POP3' could not be found. Please verify that you have entered the server name correctly.
Account: 'POP3', Server: 'POP3', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

The host 'SMTP' could not be found. Please verify that you have entered the server name correctly.
Subject 'hello', Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

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Sir, this is a classic case of your computer not connecting to your Internet Service Providers mail server, its a common problem and not hard to fix. You may have it typed in correctly but the problem may be at the ISP's end. I don't know what solutions you were provided but try this one and if it does not work then you need to call your Internet Service Provider and demand a fix immediately.

Click on start>run> then type in "cmd". This will bring you to the DOS prompt. Type in "ipconfig /all" and write down your IP address and your gateway address so you can provide it to your ISP. If your IP address is 192.168.x.x then your DHCP is not providing you a private IP address. Regardless of what the IP address is, the only option for you is to do the following: At the DOS prompt type in ipconfig /release. Then type in ipconfig /renew. IP addresses are automatically provided by a Dynamic Host Configuration Protocol (DHCP). Once you release your IP address and receive a new one then the problem can no longer be fixed at your location,it is your Internet Service Provider that is causing your problem. Someone should have told you this long before you got the migraine..I apologize for the sub level service you have been provided by our company. Good luck and let me know how things turn out.

Posted on Jan 15, 2009

  • Randall  Trahan
    Randall Trahan Jan 15, 2009

    Its not mail.cox.net its smtp.cox.net or pop.cox.net, if u don't know the answer keep it to yourself, you are making us all look like a bunch of idots.

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  • 66 Answers

PUTwhere pop is. mail.cox.net on the first line and on the next line smtp put mail.cox.net That it all you do is put mail. And your prvider. your user name you use to get online an pass. i will see if i can find a print.

Posted on Jan 15, 2009

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