Question about Pioneer AVIC-N2 Car DVD Player

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Blank screen--cable upgrade was done a year ago---

Hi blank screen-- all lelse seems to work ok--cable upgrade was done a year ago---cleaned contacts, tried resetting it, no results==anything i should do before taking it out and sending it too pioneer?

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  • buddy9191 Jan 18, 2009

    OK thanks. Will proceed to send head unit to Pioneer and see what happens.

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Honestly, I don't know of anything else you could do at this point - those would have been my suggestions as well. I would look up a car audio shop local to you, ask them if they deal in Pioneer units, and see if they've had success with anything else before you go to the trouble of sending it off (you may find that the shop is an authorized repair center, or they may be able to handle the ship-out and return of your head unit).

I'm sorry I don't have more to tell you on this, but you've covered pretty much all of the bases you can cover without factory intervention.

Posted on Jan 18, 2009

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1 Answer

Avic n-2 blank screen==cable upgrade done year ago


I have seen Pioneer replaced ribbon cables fail in as little as 3 months. Rick on Ebay guarantee his cables for life or as long as you own it. His company name is Same Day Audio Services and he is very reliable. He will do it for around $100. Pioneer only replace it free for the first time, after that they might charge up to $220. Good luck.
PS. I fix service and sell the Avic N series on Ebay.I get my part from Rick, mention Hogan from Utah and you might get a discount.

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just got a tech bulletin from pioneer in my bulk mail(almost trashed it). they said its a recall on all avicn1 and 2's. the ribbon wire going from unit to screen fails after many cycles. they are issuing free repair.

Notice: Upgraded Flex-Cable for Flip Screen in Navigation Models AVIC-N1 and AVIC-N2 To: January 3, 2007 Dear Valued Customer: Re: Upgraded Flex-Cable for Flip Screen in Navigation Models AVIC-N1 and AVIC-N2 We would like to inform you of a potential service issue with Pioneer's AVIC-N1 and AVIC-N2, inform you of our plans to resolve this service issue, and ask for your help in notifying consumers. If a consumer is not experiencing any issues currently, there is no need for the consumer to take immediate action because the one-time fix to resolve the service issue will be available if an AVIC-N1 and AVIC-N2 later experiences the service issue. _Importantly, the service issue does not pose any health or safety risk._ Pioneer is aware of a potential issue with the flex-cable powering the flip screen to the AVIC-N1 and the AVIC-N2. After a number of power cycles, the cable has been observed to fail and cause the unit to malfunction (symptoms may include, but are not limited to, the flip-screen becoming blank) -- flex-cable failure can only be confirmed by Pioneer; standard service charges may apply for service issues not related to the flex-cable upgrade. This issue may affect almost all AVIC-N1 units and AVIC-N2 units. Please contact Pioneer at the number listed below if you have a question about whether your AVIC-N1 or AVIC-N2 unit is affected by this issue, or if a specific malfunction affecting your AVCI-N1 or AVIC-N2 is related to this issue. To address this issue, Pioneer is providing a one-time cable upgrade to consumers for their AVIC-N1 and AVIC-N2 at no charge to consumers for parts and labor. Pioneer will offer the free upgrade either upon request or automatically if an affected unit is serviced for another reason. Pioneer will exclusively perform the free cable upgrade for all units (i.e., no other service facility should perform the cable upgrade). If you own an AVIC-N1 or AVIC-N2 and you are experiencing the service issue, please contact Pioneer Customer Service toll free at 800-421-1603 to arrange for the cable upgrade. Pioneer service representatives are available Monday through Friday, 9:00 a.m. to 7:30 p.m. (Eastern Time). Customers who have paid for the cable upgrade are eligible for reimbursement of certain service costs if sufficient proof of service can be provided -- please contact Pioneer at the above-listed phone number for more information regarding reimbursement rules. Customers can also review FAQs regarding this service issue. Click here to view the FAQs. We sincerely apologize for any inconvenience this service issue may cause you, and we thank you for your cooperation and continued support of Pioneer. Sincerely, Pioneer Electronics (USA) Inc. *Pioneer Electronics (USA) Inc., 2265 East 220th Street, Long Beach, CA 90810* ------------------------------------------------------------------------
___________________________________________
owner of
Motion Marine & Car Audio
the florida keys

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Yes they will replace the ribbon cable for free for only one time. but if you did the bypass mod they will unmod it and charge you $200 for doing it. In that case you better of send it to that guy Rich with Same Day Audio Service on Ebay, he will fix it with his company manufactured milspec ribbon cable for I think $85. His cables are much higher quality than Pioneer's and come with a free lifetime warrantee if you have it perform by him or you can purchase the cable from him and put it in by yourself but he won't guarantee it if you do. It not very hard to do if you are a little bit technical incline. I bought a few cables and replaced them myself with the Ribbon Cable Exhausted Tutor Guide on AVIC411.com, but I have figured out a much easier way to do it. Let me know if you need help. Goodluck to you.

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The new ribbon cables had also found to be defected and failed some within 3 months, the best ribbon cables are sold by that guy on ebay. His ribbon cables meet military spec. I have no affiliate with him but good service will get you good reputation.

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1 Answer

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Sounds like the flex cable has failed. I have the N1 and when the flex cable snapped, the screen still worked, but the backlight is off. Pioneer issued a recall of the flex for N1 and N2's. They will fix it for free.

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