Question about Microsoft LIVE ONECARE 2.0 XP/Vista for PC

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Unable to access Windows Live OneCare options of actions needed

I installed Windows Live OneCare 12/25/08. The icon on bottom right of screen shows yellow which means action is needed. When I open Windows Live OneCare with options of actions needed I am unable to select an option since the hour glass appears instead of an arrow keeping me from selecting an option. Does Windows Live OneCare have a phone number to call?

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Right click on the icon at the bottom right, and then click "Get help at help center".
You can look for various solutions and if nothing works,
then at the bottom right of each help topic, there is a "contact support" link which will give you further instructions.

Posted on Mar 18, 2009

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Posted on Jan 02, 2017

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How to run anti-virus?


First of all you should have antivirus software disk or Antivirus setup file which you have downloaded

If you do not have one, download one of these and once the download is complete, Run the Setup file. It will complete the installation.

Once the Software Installation is complete. On the right side corner of your pc ( where the Clock/time is ) you will find an icon. you can click on it and run the Scan option to scan virus in your pc

AVG
http://free.avg.com/gb-en/download.prd-afg

MCAFEE
http://download.cnet.com/McAfee-AntiVirus-Plus-2010/3000-2239_4-10581368.html

Windows Live Onecare
http://download.cnet.com/Windows-Live-OneCare/3000-10435_4-10532887.html

Norton 360
http://www.symantec.com/norton/downloads/index.jsp


Jun 26, 2010 | Microsoft Windows XP Professional SP2

2 Answers

Trying to connect my dimage z1 to Acer computer, won't open automatically like it does on my other computer. Can you help. When in control panel of programs it is showing as working but I can't see it. ...


HI,

The autoplay feature is turned off.So to enable it please do the following.

FOR WINXP:
  1. Double click on the My Computer icon on your Desktop until it opens.
  2. Then gently click on your CD / DVD Rom Drive just until it becomes highlighted.
  3. Then click on the word File, which is contained in your top tool bar area.
  4. This will pull down a menu for you to now click on Properties.
  5. Then click on the Auto Play tab at the top of the screen.
  6. You can adjust settings for Music CDs, Music Files, Pictures, Video Files and Mixed Content.
  7. Now select a multimedia types by using the pull down arrow to the right with your mouse.
  8. Then for each multimedia type, use your mouse to encircle the Select an action to perform: option.
  9. To disable that multimedia type, click on the Take no action icon at the bottom of the screen.
  10. Now click on the Apply button at the bottom of the screen to save your changes.
  11. Continue in the above fashion for each multimedia type, choosing the Take no action option.
  12. And ensure that you click on the Apply button at the bottom of the screen to save your changes.
  13. Once all options have been set, then click on OK button to exit the CD Drive Properties window.
  14. Repeat the above procedure on any additional CD Rom Drives you have in your system.
  15. Note: If you feel you have made a mistake, you can click on the Restore Defaults icon at any time.
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FOR WIN VISTA:


Windows Vista's AutoPlay options are a great improvement over Windows XP in terms of flexibility, but unfortunately there are so many options that it can be confusing, especially since there's no specific mention of USB Flash drives in the options.
Open your Control Panel, and then click on "Play CDs or other media automatically" to open the AutoPlay dialog.



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Goodluck,
Please don't forget to rate the solution.

Mar 31, 2008 | Cameras

2 Answers

I cant download anything on my pc, it says winssnotify.exe unable to locate this application has failed to start because cert.dll was not found reinstalling may fixt it, and also it says, RUNDLL error...


winssnotify.exe is a program that is associated with windows "One Care." Unless you specified otherwise, you should see the One Care icon near running programs (area near the clock, on the bottom right of your screen). Go to Control Panel, uninstall/install programs and Reinstall or repair One Care. One Care is legit, and has firewall/virus options associated with it. If you recently uninstalled the program or installed another antivirus program, that may be your issue. If you uninstalled it, there may be files that were not removed or another program may have identified Onecare files as spyware. If you recently did anything like a "registry cleaner" or supposed "scan" of your system from a less than reputable online source, that can definitely be your issue. If you never downloaded Onecare, the program may be an imposter. It should be located under program files in the one care folder. If you do have this program, Onecare has a website scan to help users with problems. Hope this helps. Leave a comment if you need further assistance.

Nov 17, 2009 | Microsoft Windows XP Home Edition

2 Answers

No detection


Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jun 25, 2009 | Ezonics EZCam Plus Webcam

1 Answer

Latest Windows live messenger won't let me use my webcam


Normal 0 See section C. Windows LiveMessenger in the info below to setup the Audio & Video.
Also send this to your familyand friends so they have there computer setup properly.
Web Camera’s have to besetup on the program they are to be used with. Just installing the camera on your computer does not set it up tobroadcast on messengers or Skype.

Each program has Options that have to be setup in order forthe Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able tosee and her to you.

C. Windows LiveMessenger:
Go to thissite http://download.live.com/?sku=messengerand download Windows Live Messenger.
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio andvideo should work. Enjoy.

When done both the Audio and Video will function properly soyou can chat and see family or friends you are connected to.
Hopethis helps. Bud

Mar 12, 2009 | GE MiniCam Pro HO98756 Webcam

2 Answers

Lifecam NX-6000 with Skype


When Skype uses the Lifecam, an icon named "Microsoft LifeCam Dashboard"(it looks like a round blue button) shows up in the System Tray (lower right corner of the desktop). Click the icon to pop up the dashboard.

Feb 24, 2009 | Microsoft LifeCam NX-6000 Webcam

2 Answers

Renew subscription online


try to resent your windows live id:
Reset a Windows Live ID or fix an unavailable Windows Live ID When you installed OneCare, you may have entered a Windows Live ID. When you try to activate your OneCare subscription using a different Windows Live ID, the Windows Live ID may be unavailable, and you are unable to update or change it. Run the following tool to reset your Windows Live ID.
  1. Copy the following web address, open your Internet browser, paste the address in the address box of your browser, and then press ENTER. http://download.microsoft.com/download/f/7/5/f759f03c-cee7-4e3d-978c-0d56b9a8533b/RemoveMachine.exe

  2. Click Save.
  3. Select a location where you want to save the file, and then click Save.
  4. Go to the location where you saved the file.
    In Windows XP, double-click the file.
    –or–

    In Windows Vista, right-click the file, and then click Run as administrator.
  5. Click Run, and then click Continue.
  6. When the repair tool starts, click Continue.
  7. Read the licensing agreement. If you agree to it, click I accept the terms of the End?User Licensing Agreement, and then click Continue.
  8. Click Start.
  9. Follow the on-screen instructions.
  10. When the installation is complete, open OneCare, and then click Subscribe.
if that does not work try to contact live one support:


If you have a paid subscription, you're eligible to receive e-mail, chat, or telephone support. However, if you have a free trial subscription, you're eligible to receive only e-mail support.

To submit a Service Request and contact a OneCare Support agent:
  1. At the bottom of any Help topic, click Contact support, and then click Get support.
  2. In the Contact Support window, select the type of support that you want, and then select whether you want help with a new issue or with an existing issue. If it is a new issue, select whether the issue is related to the computer that you're using now or to a different computer.
  3. Click Continue.
  4. Enter the appropriate subscription information, and then click Continue.
  5. Enter detailed information about the issue that you're experiencing, and then click Continue to receive your Service Request number.
    You'll need this Service Request number when you start your session with a Customer Support agent.
good luck Ray

Oct 11, 2008 | Microsoft Windows Live OneCare 1.5 for PC

1 Answer

Compaq notebook won't boot up


Hi

When you boot the computer back up go into Safe Mode and check to see if you can roll the computer back to the point before you installed the software.

If so this should work. If it works then run a virus scan, a defrag of the hard drive and cleans the temp files.

OR

You can do a diagnostic startup and uninstall Onecare. So once that it is uninstall ed it should be smooth sailing.

Here is a link for some startup / diagnostic software you could try after booting.

I hope this helps

/Shawn

May 19, 2008 | HP Compaq Presario V2000 Notebook

1 Answer

Video call help!!!!!


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Feb 10, 2008 | Logitech Quickcam Ultra Vision Webcam

2 Answers

Cannot Install WINDOWS LIVE ONE CARE


what version is the one you are installing? first check where does it apply? is it for 32 bit or 64 bit? OneCare does not support the Windows XP Professional 64-bit operating system. Only Vista 32 bit and 64 bit. Hope this helps. Please dont forget rating. For better understanding please read this:
http://onecare.live.com/standard/en-us/purchase/sysreq.htm

Jan 26, 2008 | Microsoft Windows XP Professional for PC

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