Question about RCA (porcelainrose) Corded Phone
Attendant/answerer don't not work consistently.
The attendant will transfer to a extension and then the call is dropped before the answerer comes on to let the caller leave a message.
SOURCE: RCA 25205 wont answer correctly
Yeah, I've wasted all morning messing with this. My personal outgoing message keeps reverting back to default. I just got off the phone with RCA and here's the fix for that part of the problem. Go into "Configure Out-Going Announcement" (page 23) and then select "personal," This finally made it stay there. The number I called for help is 1-800-511-3180, or 1-866-285-4651. Good luck!
Posted on Dec 03, 2008
As far as changing the # of rings, that may be your phone company. Feature 983 will get you in to change to number of rings. It goes as follows:
System coordinator mailbox # and password
Enter Line Number
Enter the desired number of rings
If after changing the number of rings the Auto atendant does not pick up at all, You have to call your phone company and set up the second delay through them. We had the same problem here.
Posted on Mar 16, 2009
You have the wrong adapter probably. Most common types are single line splitters and will not work like you want. They only split line one and 2 gets blocked out as they only have 2 copper connector on the plug centered to get line 1 only. If you want to use an adapter you will need a 2 line splitter like this one:http://www.trianglecables.com/tellinsplitl.html
A simpler solution is to plug your fax into your phone. On top of your phone are multiple jacks labeled L1/L2, L2 only or L2/data. Plug your phone into the wall using the L1/L2 jack then plug your fax into the L2 jack and this will work fine and still allow you use of line 2 on your phone. If you don't want to hear the ring then set your fax machine to auto answer. Hope this helps you.
Posted on Mar 29, 2009
You have a selector code that is disabling transfer operations. Login with administrative account find selector code assignment (under Auto Attendants (3)) find a selector code 1 or 2 and see what it does. Change it to direct extension transfer . In a partner selector code 1 and 2 shouldnot be used.
Posted on Apr 07, 2009
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