a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Send a fax
- Use the control panel and scanner glass
1. Make sure your All-In-One is on.
2. Open the top cover.
3. Put the first page of your document face down on the scanner glass in the upper left corner.
4. Close the top cover
5. On the control panel, press Fax.
6. Enter the fax number, then press black or color to send.
Use the control panel and ADF
1. Load up to 50 sheets of your original document face up in the ADF.
2. On the control panel, press Fax.
3. Enter the fax number, press black or color to send.
It is similar working on ur phone . Switch on ur fax machine. dial the destination no. . With the cover sheet at the top arrange other sheets carrying the information under the cover sheet in order and feed it to the fax machine feeding tray . The cover sheet is one which contains the recipient identification and ur identification in it
Had the same problem as everyone else here - would copy fine but faxing or scanning resulted in the "whizzzzzz" sound (with or without the sheet feeder) and a mandatory reboot.
I followed the suggestion of moving the scanner head to a different part of the drive belt and it works fine now (at least until that part of the belt wears down!). Here was the procedure - it took about 10 minutes.
Remove all T8 screws from the top of the scanner bed - there are two hidden on the left side under the removable flap and two more hidden behind the front control panel cover, which just snaps off.
There is a bundle of wires that prevents the entire top from lifting completely off, so lift it high enough to clear the plastic parts, then rotate it 180 degrees around and set it on something to support it.
Lift the scanner head until it comes off the guide rod and disengages from the drive belt.
Move the scanner head to the other end of the bed and reingage it onto the belt and guide rod - this is a little tricky to get the belt to pop back into the scanner head, but I got it to go by holding the belt firmly on either side of the head and squeezing both together.
Replace top and all screws, pop control panel cover back into place.
Rejoice in saving yourself lots of $$ and preventing more junk from entering the landfill!