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Two Lines are on our outgoing faxes.

Our Samsung CLX-3175FN is only less than 6 months old. The fax has not had much use.

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Lift up the document feeder cover and clean the scanner glass.

Posted on Jan 15, 2009

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Outgoing faxes ok. Faxes received have 2 white lines running down the page.


That issue really sounds like the sender may have issues with their machine. If you can copy correctly, and fax out correctly, it is not your unit.

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Samsung CLX-6220-FX vertical lines when scanning and copying


The reason for such lines if they appear only on scans/copies from the automatic document feeder (adf), but not on regular scans and printouts is that there is dirt on the small glass stripe next to the scanner area that is used for scanning from the adf. Just clean that glass stripe and the lines should go away.

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For incoming fax streaks, you can only check your drum unit for lines on surface and replace it, or lines is there because other side has dirt or similar on their scaner.

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Aug 09, 2010 | Office Equipment & Supplies

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We went to a roll over system on our phone lines and now we cannot receive faxes. We can send them though.


Your roll over system is sending calls to the first line in the sequence and it does not differentiate between voice and fax. You will have to change the roll over so it does not send calls to your fax line. Your internal phone system may still use the fax line for outgoing faxes and voice calls but incoming fax calls have to be sent to the line the fax is on.

~Greg

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When faxing out-2 large black horizontal lines appear on page


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Lines and breaks on docs received by other party.


Hi
If you have lines when faxing out it cant be the drum,If you have lines with copy and receiving faxes then it can be the drum.
I think you problem is a dirty scanner glass.Check the glass and clean.

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