Question about Dell (313-1220) CD-RW/DVD-ROM Combo Drive

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Dell D600 not reading any type of disk

Just got a new cdrw/dvd and it will not read anything. It shows up in my computer as DVD/CD-RW Drive (D:). The drive does not sound right when a disk is loaded. It sounds like it starts/stops/starts.

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When the CD does not read any disk, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.

In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD will not be read, therefore the error.

When this problem is beginning you may be able to read only CD, DVD or Blue ray, or for example only DVD-R and not +R , or only to read and not to write and so on. After more prolonged usage , often the unit goes losing the rest of functions, and ends up not reading anything at all.

If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.

Try first using a CD lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with cotton tips and isopropyl alcohol, or to replace the CD drive unit.

Posted on Apr 21, 2009

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