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I have a modem with a wireless card that AOL Broadband provided. It is a Comtrend CT-534 and works great when connected to my desktop. But when I try to use the wireless card to connect to my laptop I get a "connected" and "excellent" signal message but I can't open a browser window. Any suggestions?

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  • peej0e Jan 15, 2009

    rtrahan - I did what you said and got an error message that says:



    "An error occurred while renewing interface Wireless Network Connection: unable to contact your DHCP server."



    I have a wireless ready DSL modem that gives me the DHCP server info. It also give me the DHCP Relay and Client info and right now the Relay is disabled. I have the ability to enable the Relay and then it asks me to add an IP address. Should I do this? And if so, do I add the DHCP Gateway IP address? Could this possible be my problem? Or do I still need to contact my ISP?



    Thanks for your help!

  • peej0e Jan 15, 2009

    The DCHP server seems to assign me an IP automatically, but when I try to repair or renew the IP it can't connect to the DCHP server.

  • DEKR
    DEKR May 11, 2010

    open your internet then type www.msn.com

    it just may be that you have your settings wrong

    were you ever able to access the internet

    let me know what the msn page says

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  • Master
  • 1,102 Answers

Can you open your internet connections through control panel right click on your wireless internet and click repair

Posted on Jan 15, 2009

  • DEKR
    DEKR Jan 15, 2009

    I take it you don't know your ip address

    you can get your ip by going back into control panel network connections

    right click on icon

    click status and then support

    the ip address should be in there

    that may be your problem

    you can always enable it type your ip address restart

    if internet does not come on then go back and do a repair on it

    let me know if that helps

  • DEKR
    DEKR Jan 15, 2009

    okay did you try what i suggested

    i think it is just a matter of a setting

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  • Master
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If you are getting a connected and excellent signal for your wireless connection then you need to double check the IP address. If you are not connecting to your Internet Service Providers Web server then this would block you from being able to connect to the web. While you are connected to your wireless card click on start>run>type in "cmd". This will bring you to the DOS prompt. Type in c:\ to get to the root directory. Then type in "ipconfig /release, then type in ipconif /renew. This will reconnect your network to your ISP's web server. If this does not work then the problem is at the ISPs end and there is nothing you can do to correct it immediately. You need to call your Internet Service Provider and explain your problem to them. What is happening is that your router DHCP protocol is not providing you with a proper IP address and they can only fix it on their end if the ipconfig does not fix it.

Don't forget to rate this solution with 4 stars.

Posted on Jan 15, 2009

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