Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune won't turn on

I have returned and received a new zune twice and I cannot get it to turn on with the last one I could see a battery symbol but it never filled up.
It has been charging for 24 hours

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  • Blazer III May 11, 2010

    how much gb is it?

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You should by a replacement batery. there really cheap like $10 or something. Happened to me before

Posted on Jan 27, 2009

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Zune won't respond to any key presses.


I would first allow the Zune to completely charge (the battery symbol should be full and green[i believe--it's been a while since I first got mine]).

I would then unplug the device and restart the computer. Once your computer has completely rebooted connect the device to the computer and see if it detects the device. It should work. Also you might try another USB port.

Jun 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

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My friend dropped my zune and now its not working


hi there i have a solution for u can u describe it more so that i can help

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My zune just stopped working


run the battery completey dead or you could possibly reset the device to factory default...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

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1 Answer

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I returned it to Ebay after calling Zune Tech Support to find out it was a dead battery or a battery that was not holding a charge.

Thanks but no premium plan needed.

Feb 18, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

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all of the zunes 30gb in the world went dead last night go to zune support.com and request a repair they will be helping you soon .

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

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Power sources that are supported loadTOCNode(2, 'moreinformation'); To charge the battery in your Zune device, you must connect the Zune device to one of the following supported power sources:
  • A computer’s USB port that you can connect to by using a Zune Sync Cable.
  • A Zune AC Adapter that you can connect to by using a Zune Sync Cable. Note The Zune AC Adapter is sold separately.
  • A Zune Car Charger or a Zune FM Transmitter/Charger. Note These items are sold separately.
  • An Xbox 360 console's USB port that you can connect to by using a Zune Sync Cable.
  • A “Designed for Zune” mobile battery pack
http://support.microsoft.com/kb/927348

Nov 09, 2008 | Microsoft Zune JS8-00001 Digital Media...

6 Answers

Zune won't charge


now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

Feb 18, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

3 Answers

Can't get my Zune software to forget my device


I had to replace a Zune that was dropped in water. I didn't bother trying to get the Zune program to forget the other Zune. I just attached it and started syncing my stuff. Did you try that? BTW I named the new one the same thing as the old one with no problem.

Jan 12, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

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it is either the sync cable or where the sync cable plugs in, i had the same problem myself i had to take it back and exchange it

Sep 01, 2007 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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