Remove the paper tray. Gently pull the sides apart at the front end of the tray, to release the spring-loaded ramp which pushes the leading edge of the paper upwards.
Underneath this ramp are two compression springs approximately 1/2" in diameter and 2" long (above, left). The problem with the paper feed appears to be that these springs very quickly get fatigued and fail to exert enough pressure to push the tray upwards. Replace the long, thin springs with a more compact pair, with better compression, like one of the pairs on the right. I am still experimenting to find the ideal size, but this has definitely helped. Our local Ace Hardware store has a fairly good selection of compression springs. Home Depot had nothing remotely suitable.
You may find that an extra pair of hands and a pair of long-nosed pliers make the job easier when you are trying to keep the springs in position as you replace the ramp in the tray.
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Usually the problem constist it this rubber roller. When you cleaned well, i am sure that the problem will disappear. If you can remove a rubber (you will need tools and tech skills) you can rotate it a little so it will be new(fresh) surface on this rubber.
The grinding sound is usually caused when the toner cartridge gear is slipping with the one in the imaging unit. To troubleshoot, remove the toner cartridge and turn the gear by hand and check for binding. It should turn freely, if it doesn't there nothing you can do but to replace it when it gets empty. Another cause of the gear slipping, is that sometimes the cartridge contacts force it out of the socket so it does not seat properly. To fix, try pressing on the cartridge contacts with the back end of a pen a few times to see if that will free up the contacts.
If your printer get paper jams when it starts to pull the paper from the cassette. This is caused by a dirty paper pickup roller. If it is not too worn out, you can fix this by using a damp cloth and clean the roller. Hope this helps you.
This is a common problem with both this and the Xerox phaser 6110 (a rebadged Samsung) It is due to the pickup roller "tyre" that is the rubber roller that pulls the paper from the tray. It gets shiny and slips on the paper. The cure is to "rough up" the roller with some sand paper or emery cloth. The best way is to remove the imager unit and store it in a cupboard or a box IN THE DARK. This stops toner getting everywhere. Remove
the paper tray turn the printer on its side you will see the roller
underneath, using some sand paper or similar carefully rough up the
rubber roller all round. now put the machine back together and try printing it should be ok, if the problem persists try repeating the process.
I have a CLP-300, the paper jams
alot also - I have found that cleaning the area around the imaging unit
seems to help.
but usually the best fix is to replace the Waste Toner Bottle. that
seems to let it work for awhile. If it starts acting up again, I'll
empty the bottle, vacuum the imaging unit area and seems to help. I
think 3 times is the most I have been able to do this before needing to
use a new toner bottle.
Please look at the printer properties under Paper, you will see that the type of paper used can be chosen.
1. This apparently makes the printer behave differently when the default is not chosen.
For example, when I choose Thick Paper, the printer feeds the paper inside the printer much slower than when default is chosen. This, most likely, is done to prevent the paper from jamming up somewhere inside from feeding too quickly.
Therefore, if one is finding that their printer is constantly having a paper jam, changing the paper type may have positive results.
2. Heat maybe another source of paper jams. Although there is no paper jammed in the laser printer, the laser printer may stop printing due from overheating. Therefore, if heat is the culprit, changing the paper type may not work.
Pull the paper tray out and look inside.You'll see the feed roller.It needs to be cleaned with alcohol or water.Usually,paper dust on the roller causing it to loose friction and it starts slipping during paper feed,and printer jams.
Hi Thanks for using FixYa. Paper jam is a very common problem with the printers.
First of all clean off the rubber piece that pulls the paper into the printer from the tray with rubbing alcohol, and also take a knife to the rubber piece to rough it up to create more traction.
To clear the paper jam problem you need to remove the back roller mechanism to get at paper. If still the problem persists, then check the following to resolve the issue--
1.Please check all interlocks, electrical and signal connections are seated properly. 2.Front cover, back cover and lid are closed properly. 3.Power plug and USB cable are connected. 4.Printer is turned on with switch on the back. 5.Toner signal lights sequenced, with yellow overall led on. 6.There is some noise of paper roller movement. 7.Toner signal lights all out, overall status light turned to red 8.No visible paper in paper tray or anywhere else. 9.No paper in tray---added paper 10.Waste toner container is full or not installed ---empty, installed properly.
Please do rate the solution and revert for further assistance.
Per the user manual you should try using manual feed, loading one piece of paper at a time into the try and then following the on screen directions(whould be press the stop button once after paper loaded), find attached a image showing how to set up the manual feed
I too have this infuriating problem and the reason has already been pinpointed very well it is indeed the front rubber pinch cam not grabbing the paper well. I have approached this problem from another angle... under the front sprung loaded flap on the paper tray there are two compression springsapprx 1/2" in dia. Gently prise apart the 2 flap pivot (on the extended arms) to gain access to the springs ,pull out the springs and either replace them with slightly stronger ones or pull the existing springs apart to retension them and pop them back (long-nosed pliers or tweezers) this will restore the spring tension lost during use with the rubber pinch cam. Jabba0737