Question about Maytag Neptune MDG5500AW Gas Dryer

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Clothes burnt? Is there something I can do to keep my dryer from pinching my clothes and burning them in 4 or 5 places on each shirt before I have to buy a new dryer? I have a Maytag Neptune dryer from 2001 and sometimes it will burn a waffle type imprint on polyester clothing. I can see inside the dryer the circular metal vent is dark with some kind of melted buildup (probably from melting synthetic fibers). I don't know what to do to end this cycle of damaged clothes.

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  • Frank
    Frank May 11, 2010

    the synthetic is like plastic, once it is burned on, you are going to have a hard time get it off.

    the best thing is make the synthetic area as cold as possible (dry ice, or just ice cube). then use a not so sharp knife scrap it off.

    you may have to do that few times, before you can get all of them.

    don't use any paint thinner, since the pilot light is on in the dryer, it will explode.

  • Mark Egan May 11, 2010

    I'm sorry, you said what Model it was, and that it was gas.

    I suspect that the burned material you see inside heats up when the dryer is used, becoming sticky, and causing clothes to stick to it again. If the waffle pattern you describe is the same as that on inside the dryer, that's probably it.

    I would find something to clean that surface real well. Maybe WD-40 would work. And you may need to warm the stuff up first before you use any type of cleaner.

    If that solves it (temporarily) would then suggest that you have another issue to deal with and that is, what caused the buildup in the first place. It could be due to an improper dryer setting for delicate clothes, bad design of the flame chamber leading to the dryer drum, or a bad thermostat for the dryer temperature setting. Give me some feedback and I'll help you some more.


  • Mark Egan May 11, 2010

    Is this a gas or electric dryer? Please provide model number if possible.

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Try turning down the heat setting on your dryer. This should help immensely. Dry these types of clothing on say "medium" setting and the heavier things on normal heat.

Posted on Jan 14, 2009

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http://www.repairclinic.com/PartDetail/Drum-Bearing-Felt-Seals-Pulley-Belt/5304461262/1261075

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