Question about Brother MFC 420CN All-In-One InkJet Printer

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Text is not readable

I can not print clear text. The 1st lines prints like it should but the rest of the page looks more 3 D.
I have tried turning the unit off waiting a few minutes the turning it back on.

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  • i_giggle_alo Feb 07, 2009

    we tried this but this didn`t work and there didn`t seem to be any paper in the wheel

    thanks

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  • 286 Answers

It sounds like an alignment issue. If the first line prints correctly, there could be something stuck in the print-head path (like a piece of paper) or the "encoder strip or wheel" could be dirty.

Unfortunately the unit would have to be opened and inspected.
Lift the lid and look under the top cover to the extreme left and right to make sure there is no loose piece of crumpled paper stuck inside.

If this doesn't produce any results, try printing out the alignment page. Press Ink, then test print, then alignment. Print the page. There should be two sets of patterns. Zero represents a perfect pattern. Enter the number beside the pattern that looks closest to zero. You can see a line to each side of each pattern. Always choose the pattern where the line looks like one line, and not like two. If all you can see is patterns with two lines beside them always choose the lines that are closest together. The machine will move your selection to position 5. Print out the test again and select the best pattern again. Keep doing this until the checkerboard effect disappears, and the two lines on each side of pattern 5 have become one line. You may have to do this 10-15 times IF the alignment has gotten really bad.
If this doesn't help, or if it gets worse the unit will have to be opened and the encoder strip and encoder wheel cleaned or replaced.

Posted on Jan 22, 2009

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