Question about SanDisk Sansa e250 MP3 Player

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My sansa won't let me play songs! every time the menu of languages come up

Every time I try to start my sansa it takes forever, and the menu of languages appears, I already set that, but I click on English and then it goes to the main menu, I click on songs, try to play a song, and it starts itself back up again, I can't turn it off, swithched it MSC mode, no help, plugged it into the USB, no help, Try to add more songs, No help, PLEASE IF YOU HAVE ANY IDEA WHAT I SHOULD DO IT WOULD BE GREATLY APPRECIATED!!!!!!!! thank you in advanced!!

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  • 155 Answers

Try updating the firmware of the player.

Posted on Jul 22, 2007

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Posted on Jan 02, 2017

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SanDisk Sansa E260: How do I reset the WHOLE thing?


For Bad Track or the message about 6 MB needed in database, you need to run a ChkDsk first before resetting the device, otherwise it will re-occur. Put the unit in MSC mode, then connect the player to your PC.
Next, find the drive letter (whatever it is...let's call it X:/Sansa E2xx) in Computer.Right-click on the drive. Click Properties/Tools tab and Error-checking, and then Check now. If you have an option to fix things, tell it to do that.
You can also run a chkdsk by accessing the start menu (the Windows orb on the lower left side of your screen in Vista), and type "cmd" (without the quotation marks) in the "Search Now" field and hit enter. Then type chkdsk X:/f (replace X with the drive letter of your Sansa).
Windows will check for corrupt files and ask you if you want to save the bad files (or chains). Don't save them.

After this, to reset the player:
1. Select Settings in Main Menu.
2. Select the Reset item.
3. Select the Yes item.

Mar 28, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e270


The song does not have transfer rights - you must upgrade to Napster To Go.

Jun 21, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Stuck in language mode


Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

May 13, 2008 | SanDisk Sansa e260 MP3 Player

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your computer might need to have a disk defragment run on it and also try that for the mp3 player itself

Aug 09, 2007 | SanDisk Sansa m230 MP3 Player

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If you just got this sansa, call sansa and send it back to them. you still have a warranty. they may give you some problem if you don't have the reciept bu explain that it is a gift. From what you say, you did what you should have. you can always send it to my company so we cna see what the problem is. Thanks, Connie

Jun 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Menu of languages, won't let me play songs, shut down


Try formatting the player in MSC mode (SETTINGS>USB MODE>MSC) in the My Computer window. Then after it has been formatted try updating the firmware of the player. Notify me if you want steps on how to update the firmware of the player. :D

Jun 18, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Weird problem with Sansa e270


Try installing the software that comes it comes with to make it recognise the songs.

Mar 13, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Save settings + refresh + update problem


im not sure about all the other problems you have but i do know my start up screen is REALLY long to so i think it's just the Sansa...i dont think thats anything to worry about and i did see something about having to go through select a language so i would search some of the problems ppl had on this site

Dec 01, 2006 | SanDisk Sansa e250 MP3 Player

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