Question about RCA 25205RE1 Phone
We have a 2 line phone that only can receive 1 calls on 1 line. We have 2 lines 1 jack with a rollover line. When we are on 1 line the other line has no dial tone and the coworker cant make a call and nobody can call in. We checked with the phone co. and both lines work. They said its the phone not the lines. We purchased other phones and they do the same thing. Help please, its pluged in correctly in the back, What are we doing wrong?
Most likely the problem is the cord from the wall to the phone. There are two types of cords and they look almost identical. Look closely at the connector. A single-line cord will have only two gold pin at each end. A two-line cord will have four gold pins at each end.
You need a two-line cord to get both lines from the wall to your phone. Since you have had the problem with several phones, that is the most likely cause.
Posted on Aug 14, 2009
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Posted on Jan 02, 2017
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