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Hello,, Some times this will happen after a self clean cycle if the timer did not finish the entire clean. Try to set the clock to start the self clean again then simply end the self clean. This should unlock the door. If the door remains locked. You may check the oven for an error code, or the door latch itself may need to be replaced. One other possible would be to turn off the power to the oven and try to let the oven control reset. leave the power off for about 15 minutes then turn the power back on. That will sometime work aswell. Good luck and feel free to call me if you need more help.
In order to put most ovens into the self-clean mode, there are a series of steps that must be initiated in a specific order. On most units the oven control needs to be set to bake or clean and the temp. control needs to be set to clean and the door lock mechanism must be engaged for everything to work. I would suggest that you consult the user's manual for directions for your specific model. If your manual is not available, check on line at the kenmore parts web-site and you can usually get a PDF version of your manual. Good luck.