Question about Compaq 310640-001 Keyboard for Presario notebook PC 3000

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I have problems connecting the keyboard to my laptop

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  • cyberzoneint Jan 15, 2009

    no it is not is wire ......I connect this and don't work....I took apart right now it won't work

  • cyberzoneint Jan 15, 2009

    so how can I fix this I know the keyboard show pxe-e61 media test check cable how can I fix this email if u can help me

  • Peter Conway May 11, 2010

    I must not email

    turn up the sound on the laptop

    Is there any sound from the laptop when you plug it in?

  • Peter Conway May 11, 2010

    is it a wireless keyboard or wired usb??



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I could spend a lot of time trying to tell you how and waste both our times.

I will provide you with something better

There are many guided in that site and whilst some may not be for your specific model, you may find that many steps are the same

Posted on Aug 24, 2009


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1 Answer

Laptop keyboard not typing letters

Even a Panasonic Toughbook can have a defective keyboard.

Try to connect an external PS/2 or USB keyboard.

Make sure the laptop is powered off before connecting a PS/2 keyboard. The USB keyboard can be plugged in at any time.

If the external keyboard works, the cost of a used external keyboard should not exceed $5 bucks.

Once in a blue moon the internal keyboard may be "disconnected" either by accident or maybe on purpose. If this is the case, then reconnecting the keyboard may solve the problem.

Good Luck and Best regards from:
Richard, a Montreal Based Panasonic Canada Authorized Toughbook Dealer since 1989

Jan 28, 2014 | Panasonic Computers & Internet

1 Answer

My Samsung N150 keyboard aren't working even if I install other OS, what can I do to solve this problem?

The keyboard maybe faulty ot the keyboard chip in the laptop maybe faulty.
Connect an USB keyboard to your laptop and if this keyboard works then most likely the laptop keyboard is faulty or may the keyboard cable is loose and needs reconnecting to the motherboard.

Mar 18, 2013 | Computers & Internet

1 Answer

Keyboard not working

Do you have a spare USB keyboard you could try using? If an external keyboard works just fine - but the actual keyboard on the laptop does not respond at all - it is likely that the keyboard has failed.

If you are comfortable taking your laptop apart, you can try to unplug the keyboard and plug it back into the connection point on the laptop. DO NOT TRY THIS UNLESS YOU ARE 100% COMFORTABLE WITH REMOVING THE LAPTOP KEYBOARD.

If you can get the keyboard to work by reseating the connection then that is awesome! However, the problem with laptop keyboards is that there isn't a solid way to tell if the keyboard is bad, or if the motherboard connection for the keyboard is bad. The only way to know for sure is to pay to have the keyboard replaced. If that fixes it, then that is great! But - if paying to get the keyboard replaced doesn't fix the computer, then you will be looking at an expensive motherboard repair.

If an external USB keyboard does work, it may be a temporary solution until you are ready to have a certified technician replace the built in keyboard.

Oct 13, 2011 | Toshiba Satellite C655-S5068 Notebook

1 Answer

My keyboard will not function. I have done a system restore and no luck.

Well it can be different for every laptop. But you may have a broken keyboard, or just a loose connection. Hopefully a loose connection. What you would need to try in order to check, is to pry away the bezel, and locate the screws that attach the keyboard to the laptop. Remove the screws and carefully lift up the keyboard.

Once you do that, you should see the connecting ribbon cable that plugs the keyboard into the motherboard of the laptop. remove and re-seat the cable and put it back together. Restart the computer and see if you have any luck then. If that doesn't work you either have a broken connection or a bad keyboard.

If your keyboard is bad, check Dell's website to see if your laptop is still under warranty (and worthy of a free fix) or try to find parts for sale on the Dell website or maybe ebay. If you get a good keyboard for your model laptop, you should be able to replace pretty easily.

If a new keyboard is not the answer....then your problem could lie in the connection on the motherboard...if that's the case, you have a much bigger problem.

May 09, 2011 | Dell Studio 1737 Laptop

2 Answers

My dell computer's letters a,s,d,f,j,k,and l don't work

best solution is to replace your keyboard.

Feb 04, 2011 | Dell Computers & Internet

1 Answer

The keyboard is not working


Connect an external USB keyboard, if there's no problems with it then remove your laptop's keyboard. First: Disconnect the ribbon connection and reconnect again
Second: If that doesn't fix the problem
Third: Buy a replacement
If the external USB Keyboard doesn't work you may have some software issues

Jan 25, 2011 | Toshiba Tecra M2 Notebook

2 Answers

When I press Num Lock the light goes on but I cannot type numbers from the num lock keyboard. I have checked the Registry & HKey_Current User ...keyboardindicators is set correctly to 2. I am running...

HI there,

It definitely sounds like a hardware problem as you've checked the exact settings for software issues. I'd just replace the keyboard. Go to eBay and enter your laptop's model followed by "keyboard" in the search window. You should a zillion of them for sale and I've rarely seen a laptop keyboard replacement part there over $20.

Best Regards,


Sep 15, 2010 | Computers & Internet

2 Answers

Keyboard problem. Key 3, @, #, y, n can't use

you may have shorted your keyboard (spillage??)

if your laptop is outside warranty you can check the connection to the keyboard, by removing the top bezel, undoing the keyboard retaining screws and then check that the ribbon cable for your keyboard is seated properly, If reseating this cable does not work the you can always order a replacement for your keyboard, you can find the part number for the keyboard you have, it should be printed on a tag on the reverse of the keyboard.

May 24, 2009 | Acer Aspire 3680 Laptop

1 Answer

Connecting Gateway Keyboard to Dell Laptop with PS/2>USB Adaptor

Does the entire keyboard function with the multi-adapter? I am having the same problem, and i just bought a single ps/2 to usb adapter. If it works, let me know. THanks!

Oct 15, 2007 | Gateway 2520915 Keyboard

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