Question about Epson AcuLaser C4100 Printer

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Aculaser C2600 "clean sensor" message won't clear. Have just replaced K toner and it printed about 300 copies then stopped with the message. opened cover and closed it but after calibrating the message comes back on. A while back I replaced the Photoconductor unit. That's done about 2500 copies. Any ideas?

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  • Erich Buxbaum Mar 06, 2009

    Changed cyan and now I get "sensor cleaning" and cleaning all parts did not help yet.

  • Anonymous Apr 10, 2009

    Exactly the same problem but on the C1100n printer.

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This is a common characteristic which arises from using improperly remanufactured toner cartridges.
Otherwise it is a bad Epson original one - which is highly unusual!

When the C2600 runs through its calibration it prints strips of each colour on the transfer belt which are sensed for density. You will get a "clean sensor message" if the reading for any of the strips drops below a certain value.

The first thing to do is to depress the clean sensor lever behind the front cover several times . If that doesn't fix it I would advise you to remove each cartridge in turn (go to reset menu and scroll down to change toner) and inspect the toner on the surface of the roller. If there is any form of "sheen" then you'll need to replace the cartridge.

It is possible to adjust the doctor blade if you know what you're doing but be careful as there are shims on each side. Loosening and moving the blade bar towards the roller slightly, refixing and then turning the side cog to rotate the roller can sometimes resolve problem. Not a good idea really unless you're in an emergency.
There are some good remanufactured cartridges and bad ones. If you want to avoid this buy genuine Epson cartridges - I know they're expensive but what does the down time cost!

Posted on Jun 19, 2009

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I had the same problem, the message was in dutch (epson aculaser c2600 'sensor reinigen'). First I ordered a new photoconductor, but that didn't solve the problem. After checking each tonercartdridge I found out that the Yellow was too poor (stripes) on the surface of the roller. I've put in a new one and the problem was solved! But the old yellow unit was 75% fill. And I always use original Epson replacements...so I think this was a wrong manufactured toner...hope this info can help anyone.

Posted on Aug 31, 2010

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This happened to me as a result of keeping the cartridges that came with the printer and buying powder refills. After the refill the print was ok for the test sheet, but then I kept having the issue. I tried for about 1 hour opening the front panel and closing it to initiate the "clean sensor". I then turned it off for about 2 hours and tried again, after about the 3rd "clean sensor" routine I managed to print the test page and I have run a few other pages through since then. So keep trying to "clean sensor" quite a lot, that worked for me.

Posted on Jan 30, 2010

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My last effective solution was removing all toners and cleaning them by blowing the surface around the toner cilinder and .. it worked!!!

Posted on Nov 20, 2013

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Hi, I got the same problem on my epson c2600.
After I replace the new photoconductor and also replace the waste toner collector .... the printer can be used again. But after printing approx 20 pages, CleanSensor message is displayed again... :(


Please advice

Posted on Jun 07, 2011

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