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Printer message : 0xb900000f 165:hw_interrupt_hw v2.c

I can use my printer from my computer, I can use it to numerise by when I try to make a copy of a sheet with the scanner, I have directly got this message 0xb900000f 165:hw_interrupt_hw v2.c.
I really dont know what to do.
Thank you for helping me.

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6 Suggested Answers

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SOURCE: "Scanner Locked" message

there is a lock on the scanner unit i need to research the location.for you.

Posted on Mar 01, 2008

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SOURCE: Scan problems with Canon MX310

I had the same problem. After replacing the USB cable with a good one the scanner came back to life.
I suspect scanner has a higher requirement for USB data transmission thats why printing and copying work but scanning does not.

Posted on Sep 20, 2008

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SOURCE: Error message 016-370

You should try to reinstall the firmware update. It was interrupted and that could have led to this problem.

Posted on Apr 02, 2009

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SOURCE: HP 6210 won't scan or copy (prints okay)

Same problem here too! Ever resolved?

Posted on Jun 25, 2010

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SOURCE: Canon PIXMA mp240 All-in-one InkJet Printer. Error code: 2,140,2

I had exactly the same problem (error Code:2,140,2) in Canon PIXMA MP250, and it was solved when I replaced both ink cartridges which were almost empty (almost without ink). I know an scanner problem is not supposed to be in relation with ink or printer problems, but that's the way I've fixed it. Good luck!

Posted on Jul 27, 2010

  • 1 Answer

SOURCE: DCP-165C Compact Colour Inkjet Multifunction Printer: in brother dcp 165 printer the error message clean...

In brother dcp 165 printer the error message clean unable 46 is displayed. What can i do

Posted on Oct 08, 2011

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HP PSC 2355 is stopping in the middle of printing. Then can't even get it to turn off. message )xb984489d and 165 hw interrupt_hwv2.c Can you help?


Just fixed a HP PSC 2355 that had this problem. Turned out it was caused by dried out electrolytic capacitors on the printer circuit board. You can check it yourself by carefully removing the plastic cover around the power / USB connectors and then blowing warm air in to the opening with a hair-dryer for a couple of minutes. If everything's working now, you probably have faulty capacitors. Exchanging them is another matter entirely, don't attempt this unless you have a good working knowledge of electronics!

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Step one: Perform a partial reset
  1. Disconnect the power cord from the product.
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Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.
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Ignore the error.

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if you still have the printer and software please try the following.

open the run window - Go to Start menu and click the Run icon OR press the WINDOWS key and the R key.

once the run window is open clear the field and type in

msiexec /unreg

then press enter or click OK

open the run window again and clear the field and type in

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Printer Error Message HP AIO 6210 printer


Hi

If you find the lights flashing, we could try resetting the printer.I have explained the reset procedures below

POWER DRAIN:-Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON buton for 30-60 seconds.


PARTIAL RESET:-Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait untill the ON light flashes, then release the buttons.

----(for below reset cartridges must be removed out)---------

SEMI_FULL RESET:-Remove the ink cartridges, Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait untill the ON light flashes,or wait for 20 seconds,hen release the button.If the printer goes off dont worry release the button and Push the ON button.


FULL NVM RESET:-Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold OK and CANCEL button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.

Thanks
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