Question about Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Brother 1270E won't receive faxes

It faxes out fine. It won't receive faxes. It rings twice, then quits. Turned it off, unplugged it for a few minutes, tried resetting rings to four, made sure it was set to fax only (nothing else is on the line - dedicated to fax), bought a new Brother fax, had same issue. Put a Canon fax/printer/copier on the same line and it works fine. Called the Brother fax with a regular phone and it answered. Tried calling it from two different fax machines, doesn't work. Called from regular phone and had someone answer using the handset, no apparent line noise. I had this happen before at another location, but installing a new Brother fax machine resolved the problem. Could the new fax be defective as well? Has anyone else had this problem with these faxes?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 186 Answers
Re: Brother 1270E won't receive faxes

Make sure the phone line is plugged into the port marked "line" not "phone"

Posted on Jun 21, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Clear brother fax 1270e memory

Unplug it and leave it for 12 hours without any connection and power, it will delete everything inside it. For further info check the manual here: Brother Intellifax 1270e manual

Jun 14, 2014 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Fax not picking up Brother 4100

have you see the display if it was saying the word receiving...?

let me know..

Jun 26, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

I have a brother IntelliFAX 1270e Plain Paper Fax Phone & Copier machine. It keeps saying Out of Memory/Erase Message. I don't know how to do this please help!!

Just unplug the power cord for a few seconds, then plug in again. this will erase all fax memory except speed dial and phone book numbers,or you have here manual to download ( look at the end of the user manual,option how to retrieve a fax. there you have listed how to delete faxes in memory).

Hope it helps

Feb 11, 2011 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

I cannot send faxes or make copies with my Brother intellifax 1270e. When the paper gets to the read point sensor it stops and says "press stop button" . The machine will receive fine and print...

Cleaning the Scanner
Before cleaning, unplug the power cord for safety. Clean the white roller and the glass
strip under the roller with isopropyl alcohol on a lint-free cloth. You'll need to lift the
two release levers to release the white roller; be sure to lock them in place when you're
During cleaning, I recommend you unplug the power cord for safety.

Brother fax-back system (USA Only)
Brother Customer Service has installed an easy-to-use fax-back system, so you can get
instant answers to common technical questions and product information for all Brother
products. This system is available 24 hours a day, 7 days a week. You can use the
system to send faxes to any fax machine, not just the one from which you are calling.
If you can't resolve difficulty with your fax machine using this manual, call our
fax-back system, and follow the voice prompts to receive faxed instructions about
using the system, and an index of fax-back subjects.
The Brother fax-back system number has been preprogrammed on One Touch key

Dec 22, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

My fax machine is ringing but there is no fax coming in. What could the problem be?

Somehow you are set to MANUAL MODE, when the machine rings, press the START button to receive a fax.

Oct 28, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Brother intel 1279 fax. The phone rings but the fax does not com

Press the Mode button that has TEL/FAX , TEL , FAX. Press the button until the light beside the FAX mode is lit up. That is it! Should pick up on its own. Hope this worked for you!

Apr 10, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

How can I change the print quality of faxes received on my Brother IntelliFAX-1270e machine. Paula

You normally can't control the print quality of what you receive. You might try a new toner cartridge.

Aug 14, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Brother 1270e

make sure the fax machine is in fax mode there is a mode button on the control panel

Jan 03, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

Not finding what you are looking for?
Brother IntelliFAX 1270E Plain Paper Fax Logo

1,190 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Fax Machines Experts


Level 3 Expert

1113 Answers

Paul King
Paul King

Level 3 Expert

727 Answers

john archer

Level 2 Expert

186 Answers

Are you a Brother Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides