Question about KitchenAid 32 in. KECC502 Electric Cooktop

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ELEMENT WONT SHUT OFF

I HAVE ONE ELEMENT THAT STAYS ON EVEN WHEN THE KNOB IS TURNED OFF, I MUST SHUT OFF THE COOKTOP AT THE FUSEBOX, I HAVE A KITCHENAID GLASS COOKTOP

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Sounds like that specific element has shorted to ground inside it's sheath. You'll probably find the element does not get as hot as it normally would.
A fuse will not blow, or breaker not throw, because of the point in the element that the element has grounded.

Elements are available from a number of resources.

A way to test if the element is shorted to ground:

Tools needed -

Ohmeter

1)Disconnect power from the appliance
2) Remove the element (Sometimes they are plugged in, sometimes the wires screw onto the ends of the element.
3) Set the Ohmeter to Rx1000 or more.
4) Measure the resistance between the outside metal sheath, and either of the two power connection points on either end of the element. Under any condition, you should not get a reading. If you do, the element is bad, and you need to get a new one. They are not repairable.
5) Re-install in the reverse removed.
6) Check all connections are clean and all is re-assembled as you originally found it.
7) Turn on power and check if element comes on.

It is unlikely the problem is with the control, but it is a possibility. Give me more info about the cook-top (make, model) so I can investigate further.

Posted on Jan 14, 2009

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