Question about Office Equipment & Supplies
I got this error today. After examining the drum unit I saw one of the 4 drums (cyan) had a strip of sticky plastic wrapped around it, preventing it from turning easily. The plastic was from the drum unit itself. It held the cyan wiper pad in place. My drum unit needs to be replaced after 3300 pages. It was supposed to last for 17,000.
I have pulled out the color toners and am using it with only black until I get a replacement.
Posted on Apr 24, 2010
Just reserched the service manual fir the error code 29, that referes to a bad drum drive motor. i would not attempt to do this by yourself, this machine is complicated to take apart. brother tech good luck
Posted on Jan 17, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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