Question about Sony Playstation 3 (PS3) Console

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I cant get onto the internet with my playstation 3 .

I have a 40gb playstation 3 and i have 3 usb modem for my internet. I have connected an ethernet cable from my pc to my playstation but it tells me it is unable to find my ip adress or that i dont have my ethenet cable connected. Do i need to get a different internet provider? Why cant i connect?

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  • o8alyssa Jan 24, 2009

    my ip addres get founf but then it tells me i need to update my system but when it does it it says it cant find my connection

  • batdog819 Feb 08, 2009

    each time i try to sign on the system tells me unable to find ip address. i just got the internet and the system so i am kinda lost



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You can use a crossover cable, but you will have to setup Internet Sharing on your PC and, I assume, manually assign an IP to the PS3. You will also have to keep the PC on all the time. I think the better solution is to get a router or switch and use a straight ethernet cable fron your modem to the router, and another one to the PS3.

Posted on Jan 18, 2009

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Use a HUB with that cable, or get a Crossover LAN cable (WalMart or Microcenter $5.99

You cannot connect 2 LAN devices directly to each other with a straight-thru cable. Connection will bounce up/dn/up/dn

You need to use a HUB or switch and 2 straight-thru cables... or get a crossover cable ;-)

Posted on Jan 18, 2009

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If u can get online Playstation Network to the point wer features like adding friends become availible then there shiould be no problem. If you cannot sign in to playstation network then there is a something wrong with your network aettings. If an arror code comes up type into google something like "What does error code *********** on the PS3 mean???". Be specific

Posted on Jan 16, 2009

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Related Questions:

1 Answer

How do i hook up my playstation 3 to the internet using a cable modem


  • Unplug the power cord and the USB cable or Ethernet cable coming from the modem.
  • Wait two minutes and then plug the power cord back in which will reset the modem.
  • Take the straight through Ethernet cable and run it from the LAN port on the back of the PLAYSTATION®3 into the ethernet port on the modem (you may need to unplug the Ethernet cable already in there. Also, make sure a USB cord is not connected to the modem as this will cause your PLAYSTATION®3 not go online).
Turn on the PLAYSTATION®3 to log into the PLAYSTATION®Network (you may need to log in manually if your settings are not set to automatically login). When you are done with your online activity with the PLAYSTATION®3, turn off the PLAYSTATION®3 (refer to the Quick Reference manual) and then follow these directions:
  • Remove the Ethernet cord going from the ethernet port on the modem to the LAN port on the PLAYSTATION®3 out.
  • Reset your modem as you did before my unplugging the power cord for two minutes and then replug the Ethernet cable/USB cord coming from the PC to gain internet access onto your PC. (Please note that this step can be skipped if you do not want to have internet access on your PC at this particular time or do not have a PC at all.)
  • When you would like to log back onto the PLAYSTATION®Network please follow the steps beginning at the top.
The modem setup should appear like this:
modemonly.jpg
From there, please follow these instructions (from SCEA):
  1. Select "Network Settings" under "Settings" in the home menu, and then press the "X" button.
  2. Select "Internet Connection Settings", and then press the "X" button. When a message stating that the Internet connection will be terminated is displayed, select "Yes", and then press the "X" button.
  3. Select "Wired Connection", and then press the "X" button.
  4. Select "Easy" or "Custom" and adjust settings as necessary. Follow the on-screen instructions to adjust the required settings.
Note: You should always choose Easy before going onto to adjusting the Custom settings. In most cases, the Easy settings will work and are set automatically so you won't have to search for information that could have been gathered automatically.

Feb 25, 2011 | Sony Video Game Consoles

1 Answer

Ps3 is not downloading demos all the way or movies


We solve PS3 issues everyday and I have never heard of this problem.

Make sure that your internet connections are set. You may need to reset your modem:

Turn off PS3 system..
1: Reset your modem by unplugging it from the main power source.
2: After a few minutes, plug modem power back into modem. Allow all connections to configure
3: Turn on PS3 system.
4: Go to "Settings" then scroll all the way down to "Network Settings"
5: Make sure that the "internet connection" (the second menu) is "Enabled"
6: Go to "Internet Connection Settings" and go through the motions again.

Good luck.


If this doesn't solve your problem and your internet is fine, then you may need to change your hard drive:



When you replace your hard drive, you will need to have the latest firmware on a

usb stick. Download the firmware from the playstation official website onto a usb

stick. Once prompted by your system you will need to insert the usb stick into the

PS3. Good luck..



You will need 2.5" Sata Hard Drive.

Jan 29, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Connecting internet to the playstation 3


Before connecting the ethernet cable to the back of your Playstaion3 hold the modem reset button for 15 seconds, when 15 secs are up connect the ethernet cable to your ps3 system, wait until tour Comcast High Speed Internet goes online again (all the lights are showing fine) then try setting up your Playstation connection settings again, it might work since now you have reseted your modem and the modem will send information to new device, I hope this information works for you, :)

Apr 13, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

A need help


you can set your playstation 3 online by two ways, 1- by a wired connection, and 2- Wireless,

1-Wired Connection: Plug an ethernet cable from your highspeed modem to the back ethernet input on your ps3 system, and follow on your ps3: Network Connection > Internet Connection Settings > Easy > Wired Connection. and follow steps
2- Wireless Connection: You must have a Router connecting ethernet cable from your intenet modem to the router, and follow on your ps3: Network Connection > Internet Connection Settings > Easy > Wireless Connection and follow steps,

hope this helped you on setting up your ps3 connection :)

Apr 13, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

How cann i easily get my ps3 hooooked up to the internet???


here is the most simple way using your computer modem

Yes, you can setup with just a modem for broadband access and still play online with the PLAYSTATION®3. You will not be able to access your PC and PLAYSTATION®3 online at the same time. The following steps need to be taken to play using just a modem:
  • Unplug the power cord and the USB cable or Ethernet cable coming from the modem.
  • Wait two minutes and then plug the power cord back in which will reset the modem.
  • Take the straight through Ethernet cable and run it from the LAN port on the back of the PLAYSTATION®3 into the ethernet port on the modem (you may need to unplug the Ethernet cable already in there. Also, make sure a USB cord is not connected to the modem as this will cause your PLAYSTATION®3 not go online).
Turn on the PLAYSTATION®3 to log into the PLAYSTATION®Network (you may need to log in manually if your settings are not set to automatically login). When you are done with your online activity with the PLAYSTATION®3, turn off the PLAYSTATION®3 (refer to the Quick Reference manual) and then follow these directions:
  • Remove the Ethernet cord going from the ethernet port on the modem to the LAN port on the PLAYSTATION®3 out.
  • Reset your modem as you did before my unplugging the power cord for two minutes and then replug the Ethernet cable/USB cord coming from the PC to gain internet access onto your PC. (Please note that this step can be skipped if you do not want to have internet access on your PC at this particular time or do not have a PC at all.)
  • When you would like to log back onto the PLAYSTATION®Network please follow the steps beginning at the top.
The modem setup should appear like this:
modemonly.jpgFrom there, please follow these instructions (from SCEA):
  1. Select "Network Settings" under "Settings" in the home menu, and then press the "X" button.
  2. Select "Internet Connection Settings", and then press the "X" button. When a message stating that the Internet connection will be terminated is displayed, select “Yes”, and then press the "X" button.
  3. Select "Wired Connection", and then press the "X" button.
  4. Select "Easy" or "Custom" and adjust settings as necessary. Follow the on-screen instructions to adjust the required settings.
Note: You should always choose Easy before going onto to adjusting the Custom settings. In most cases, the Easy settings will work and are set automatically.

here is also a video in case you are a visual learner

please remember to take the time to leave a good rating and testimonial if my help was appreciated.

Mar 26, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Cant obtain an ip address


try using a modem, connecting a ethernet cable to your ps3 and computer, then your internet cable to your computer and modem. it should work after that.

Dec 01, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I cant get online ps3


Get a router and do it wirelessly.

Mar 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Internet connection


Modem? Are you using dialup?

Feb 20, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wired connection prob.


I can't be certain, but does your ISP rewuire the hardware connecting to it to have a certain MAC address (i.e. the one used to first 'activate' the Internet connection)? If so you may need to 'clone' the MAC address to get online either by a router or some other method.

Jul 30, 2007 | Sony Playstation 3 (PS3) Console

1 Answer

Internet connection


It depends... If you use a router for the Internet then you don't need any cable, just turn on the router and then go to the PS3 and configure the PS3 to work with the router. If you have wired internet, then you will need an Ethernet cable, but since the PS3 comes with an Ethernet cable, you don't need to buy one. With the Ethernet cable, you have 2 options. If your modem has an Ethernet port, then just connect the PS3 to the modem directly. If the modem doesn't have an Ethernet port or direct connection won't work, then you can use Internet Connection Sharing to connect your PS3 to the Internet.

Jun 29, 2007 | Sony Playstation 3 (PS3) Console

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