Question about HP Pavilion dv9000z Notebook

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Dv9000 laptop lefthand hinge cracked, lid wont shut

Hi, I'm contacting you from the UK. I note that in the US you are getting lots of this type of problem coming up and HP are extending the warranty to cover the repair. I have tried to find out if such problems have been recognised in the UK, without success. Are you aware of this same problem being an issue in the UK and if so if there is any kind of similar warranty extension to rectify it. Many thanks, Sue.

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  • Anonymous May 12, 2009





    left hand hinge broke on hp pavilion dv 9000.06 machine

    litte used.Any easy solution

    Ireland



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There is a extended warranty for known issues by hp but pc still has to be sent to u.s.
broken hinge parts can be got from ebay for buttons and dont take too long to arrive so you could have pc repaired before it even reaches hp warehouse...and for the price of a hinge would be cheaper than package price to u.s.

Posted on Jan 15, 2009

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    Hi woc169! Your problem may be related to an HP recall/repair announcement regarding left side hinge defects. Go to http://www.hp.com/#Support or call the number at the end of this message. Hope this helps!


    HP Limited Service Enhancement for Left Display Hinge
    HP has identified a hardware issue with certain HP Pavilion dv9000, dv9100, dv9200 and dv9400 series notebook PCs.

    Step 3: Identify the symptoms Ifyour computer’s product number is listed above, and the notebook PCexperiences one or more of the symptoms listed below, contact HP duringthe Duration of the HP Limited Service Enhancement to determine whetheryou are eligible for a free repair. Symptoms of a broken left display hinge include but may not be limited to the following:
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    NOTE: This HP Limited Service Enhancement program is available in the United States and Canada through May 31, 2009.
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