I pulled the HD, ran chkdsk and the Hitachi diagnostics, HD appears clean. I then inserted another 2.5" HD and same thing happened. The HD light will flicker for a few seconds, then just die. Could this be the MB problem then? Based on other hits on your website, this issue came up a couple times. Your thoughts?
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Boot in "safe Mode" using the proper function key for your Gateway... usually F6. Just old it down when booting up until the safe boot screen appears. Select "Safe Boot with Networking". At "Start" type "cmd" ... a new screen will appear, type in "chkdsk/f" without the quotation marks and wait until your PC fixes itself, be patient. Reboot and it should be fine!
Shutdown and then take your hard drive out, connect it to another PC with a USB adapter/cable, and use that other PC's anti-virus (e.g., McAffee) and anti-malware (e.g., malwarebyte) to scan and clean your hardrive. Make sure your hard drive does not overheat during the scan/cleaning process. After cleaning, re-insert hard drive in your laptop and boot.
You can remove or change the Window\'s User or administrator\'s password and privileges. You need access to a computer with Internet access to download the Hiren\'s Boot CD and burn it onto a CD. Then insert this CD into the laptop/computer and boot up the laptop/computer with the Hiren\'s CD and follow the instructions. There are very useful utilities CD and it a Linux boot CD which contains quite a lot of Utility programs including a password removal program. Click on one of these links to download HIREN\'S BOOTCD :- http://www.hirensbootcd.net/
restart the pc and then as soon as the black screen appears keep pressing f8 till the boot menu comes up, choose safe mode. when windows loads up in safe mode Login as Administrator then click start > control panel > users click on your account > click remove password. Restart pc and log in to your account
Try taking out the hard drive and see if the pc will boot to the BIOS, if not....pull the memory from the pc or try a stick at a time and see if you can at least get to BIOS...if not most likely you have a MOBO issue.
Run a Chkdsk: Take the Windows XP disk. Boot from it, then DO NOT select F2 (automated system recovery) but continue through the procedure until you get to the point where you can choose between installing Windows XP and entering the Recovery Console. Once you get into the Recovery Console, do chkdsk and fix potential errors on your disks! Chkdsk C: /R
OR: Perform an XP repair: When you boot with the Win XP install CD-ROM, it loads a minimal operating system, similar to DOS, but compatible with Win XP. At the first screen you select install Win XP (not Recovery Console) and at the next screen it will find that you already have Win XP and offer to attempt a repair. This repair should not touch your Applications or data; it just reinstalls the Windows files. This is great because when it works you don't need to reinstall all your software.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Glad to know you can use DOS. Ok, you need to run these three commands in DOS (Recovery console, in XP verbose): 1) fixmbr, this will repair the boot sector on your HD 2) fixboot, this will repair your Windows boot, and 3) CHKDSK /F (the F parameter stands for "fix"). The system should now be able to start normally, or at least in SAFE MODE.