I pulled the HD, ran chkdsk and the Hitachi diagnostics, HD appears clean. I then inserted another 2.5" HD and same thing happened. The HD light will flicker for a few seconds, then just die. Could this be the MB problem then? Based on other hits on your website, this issue came up a couple times. Your thoughts?
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I would suggest you try safe mode.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words "Safe Mode" appear in the corners of the display to identify which Windows mode you are using. If an existing problem does not reappear when you start in safe mode, you can eliminate the default settings and basic device drivers as possible causes.
If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one, to see if a program might be the cause of the problem.
Follow the steps to boot the computer in safe mode with networking:
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode with Networking and press Enter.
6. You should see drivers loading, and then please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.
Power the unit off (holding power buttom) and selecting Power off, then simultaneously hold the "back" button and on button for about 8 seconds. When the android icon appears, press back buttom, in the menu select wipe data/factory reset pressing the home buttom and then press the back buttom, in the next screen select "yes delete all user data" pressing back buttom, and in the next screen select "reboot system now" with the back buttom and wait.
Your Model of Aspire has a different battery release method, see attached pic on how to do it. This is a pic from your User Manual, you can download it from here Download Acer Aspire E1 572
Manual. I suspect that the information you have been given regarding battery removal and passwords refers to removing the cmos battery as in a PC in the hope that it will clear Bios activated passwords.
It sounds like it could be either the battery is going bad and not holding a charge or the adapter is. I have had really good luck with similar problems going to places like Batteries +, and large electronic retailers, and my favorite the small local mom and pop computer store; where I end up asking them If I could try one of the adapters from the floor model to eliminate if is a faulty adapter. Other then that I'd if its not out of warranty contact Acers online chat support at http://us.acer.com/ac/en/US/content/service
Open the cpu cabinet cover.Then reconnect the RAM memory into motherboard.
Make sure motherboard is not ground with cabinet cover.
Clean dust from motherboard .If there is any pci or vga card reconnect it.
Also pull cmos cell from motherboard for 10 minutes then all settings defaults then check.
Let me know if you need further assistance.
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If your mouse and keyboard work properly with another computer or laptop the problem could be :
A) if devices are USB :
- defective USB port : chose another USB port;
- USB port inactivated in BIOS : check and activate;
- motherboard defective : replace motherboard.
B) if devices are PS/2 :
- damaged PS/2 ports : buy a PS/2 to USB adapter for your mouse/keyboard or buy USB mouse and keyboard;
- motherboard defective : replace it.