Question about Xerox WorkCentre PE16 All-In-One Laser Printer

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My xerox PE16 mistakenly thinks there is no toner, even with a new toner cartridge. 1. How can I tell it that the sensor should be reset? AND/ OR 2. How can I print faxes from memory (they refuse to print when the sensor says toner empty). Thanks in advance

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  • pblok Feb 09, 2009

    what can I add? exactly the same problem happened to me. My printer shows that toner is finished (although I've changejust a few days ago). My printer shows too that there is something in memory (I suppose it is a fax) but in any way I can print it.

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Press (menu # 1934) in sequence. tech will display on screen. scroll to new cartridge. pr3ss for new cartridge - yes.

Posted on Feb 11, 2009

  • jacky Jul 06, 2011

    Thank You this was very helpful no more issues with my printer........:)

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There is a small fuse on the top of that cartridge that very often comes off in shipping. Look on the cartridge and see if the fuse is in place.
That fuse MUST be there to reset the machine toner count. Without it, or if it is out of position , it will not make contact and blow to reset the toner cartridge.
That is the way the machine knows you have inserted a new cartridge, it momentairly sees a short, and bloes the fuse resetting the toner cartidge count.

Posted on Feb 09, 2009

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Where is the waste toner box ?

Posted on Apr 29, 2013

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SOURCE: My xerox PE16 mistakenly thinks

What has most likely happened is the fuse either fell out of the new cartridge or is not making good contact. Look on the top of the cartridge, there is a sliver and glass fuse that is supposed to be on the cartridge to reset the toner counter.
Be sure that fuse is there. If it isn't the cartridge will not reset.
If thats the case you can replace the fuse with a good one or contact whoever you purchased the cartridge form for a replacement.

Posted on Jan 15, 2009

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Posted on Jan 02, 2017

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