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New washer, Maytag title, but RCA unit--knocks and clanks

New, Nov. 2007, loud knocking noise during agitation, louder metal to metal clanking noise when changing from agitate to spin. Reported, service order # 94895278 Jan., 2008. Technician stated normal sounds because of direct drive. It's getting louder and louder, it's hard for me to imagine that something that hammers this loud is not causing significant wear and tear on critical parts. I have never heard any washer making this loud knocking noise before. I must shut utility door to hear conversation in home.

I bought a maytag, then found out from technician that it is RCA unit. I was not happy with this switch, but went along with diagnosis until washer getting louder and louder.

Please consider this transmittal a formal complaint.

Jim Stone
610 mountain ash ave.
Eucha, Okla.

918/435/2899
918/837/0233
jrstone@brightok.net

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Thank you for your complaint. It will be forwarded.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 10, 2010

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