Question about IBM 4610 TG4 Thermal Label Printer

3 Answers

Replaced 4610 printer and settings are incorrect.

Trying to change printer spacing settings in 4610. Can this be changed with IBM laptop configuration install or utility or do i need a surepos system. Im not on site with client but do have access to IBM laptop T23 which http://www-01.ibm.com/support/docview.wss?uid=pos1R4000111 states can work. Has anyone tried this?

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  • Durisimo Jan 18, 2009

    thanks for viewing my issue. I have seen that pdf before but dont have the diskettes since those diskettes are for IBM POS system OS 4910 i believe. I could not find a download for these utility so figure my only alternative was the link i posted.

  • Durisimo Jan 22, 2009

    According to the ariticle i have to run these commandss from the diskette utilites which only work for 49XX operating system. He doesn't have this operating system. Only a free POS system running from a windows machine. I would be willing to install another POS system for testing if i can configure the printer.

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3 Answers

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Hi!
You can see this if you want default settings fot 4610
4610 DBCS Installation Utility Diskette
This utility is for both RS-232 and RS-485 operation. It includes:
v The latest level of firmware for the printer
v A README file that describes how to use the utility program.
v A utility program that performs the following functions:
– Update printer firmware
– Configure the printer model
– Create, edit, and download SBCS user-defined character font, logo image,
and messages
– Edit and download DBCS code pages and DBCS user-defined character font
– Convert fonts and logo files from impact to thermal
v Sample files for the utility program:
– An SBCS user-defined character file
– A message file
– A logo file
v Utility program to enable/disable Model 4 Printer emulation (SBCS mode only)
v Utility program to change the printer mode between DBCS and SBCS

Posted on Jan 18, 2009

  • 1 more comment 
  • Rylee Smith
    Rylee Smith Jan 18, 2009


    DBCS Code Page Download

    SureMark models TI5, TG5, TF7, and TM7 can receive a DBCS code page from an

    attached host system connected by an RS-485 cable (cable 7), an RS-232 cable, or

    a USB cable.

    The following mediums can be used to download a DBCS code page:

    v 4610 DBCS Installation Utility Diskette code page download (RS-485 or RS-232

    connection)

    v POSS for Windows DBCS code page download (RS-485 or USB connection)

    v 4690 OS V2R4 font download, when available

    After downloading the latest level software from the Retail Store Solutions Web site

    (see “Resources on the Internet” on page 43), use the appropriate procedure that

    follows to download a DBCS code page.

    4610 DBCS Installation Utility Diskette Code Page Download

    Use the 4610 DBCS Installation Utility Diskette to download a DBCS code page to

    a SureMark that is connected to a system unit by either an RS-232 or RS-485

    cable.

    To download a diskette font, perform the following steps:

    1. Download the fonts diskette from the Retail Store Solutions Web site (see

    “Resources on the Internet” on page 43).

    2. Download the latest level of the 4610 DBCS Installation Utility Diskette from

    the Retail Store Solutions Web site (see “Resources on the Internet” on

    page 43). Place the file that you download, which is 4610dbcs.exe, in a

    temporary directory. Run 4610dbcs.exe in a DOS window to create the

    diskette. If you are using Windows NT, you might need to use FORCEDOS.

    3. Insert the 4610 DBCS Installation Utility Diskette in drive A.

    4. Power on the system unit to which the SureMark is connected.

    5. Select Run Printer Utility for the RS-232 or RS-485 connection.

    6. Follow the displayed instructions to complete the font download.

    updated March 18, 2002

    Chapter 3. SureMark Installation, Service, and Utility Software 31

    a. Press Enter (OK) at the logo screen.

    b. Select the connection type (RS-485 or RS-232).

    For the RS-232 connection, also select the following:

    v Communications port (COM1, COM2, COM3, COM4)

    v Baud rate (9600 or 19 200)

    v Control flow (DTR/DSR or XON/XOFF)

    v IRQ test

  • Rylee Smith
    Rylee Smith Jan 18, 2009


    Refer to the communication mode selection switches located at the bottom

    rear of the SureMark printer when making the above selection.

    c. Press Enter (OK).

    d. Select the printer model, then select Enter (OK).

    e. Select F10 (Menu).

    f. Select O (Operations).

    g. Select F (Download Fonts).

    h. If you want to selectively download code pages, go to Step 6j. Otherwise,

    select one of the font sets from the font set menu, then select D

    (Download). Use this option with POSS for Windows, OPOS, or JavaPOS

    drivers.

    The following DBCS font files are downloaded to the printer when you

    select Yes (you can change the list of files in a:\utility\fontset.dat before

    selecting Yes):

    v DBCS for thermal printhead

    v DBCS for impact printhead

    v SBCS for user-defined thermal code page 1

    v SBCS for user-defined impact code page 1

    v DBCS user-defined character for thermal printhead

    v DBCS user-defined character for impact printhead

    i. When prompted, insert the appropriate DBCS Font Diskette in drive A (see

    “Resources on the Internet” on page 43 for information about downloading

    the diskette), then select OK.

    Go to Step 7.

    j. Select S (Selective Download).

    Note:
    If you are using the 4610 DBCS Installation Utility Diskette with a

    printer that will be used with POSS for Windows, OPOS, or

    JavaPOS drivers, then do not use the selective download. If you

    use the selective download with those drivers, the drivers will not

    recognize what DBCS code page has been downloaded.

    k. Select E (Erase EPROM).

    l. Select the code set (SBCS or DBCS), code page, station (Thermal or

    Impact), and characters (Normal or User-Defined).

    m. Select B (Browse) and specify the font file, if required.

    n. Select D (Download).

    o. Select Yes. When prompted, insert the appropriate DBCS Font Diskette in

    drive A (see “Resources on the Internet” on page 43 for information about

    downloading the diskette), then select OK.

    p. Go to Step 7.

    7. After the font download has completed,

    updated March 18, 2002

    32
    SureMark DBCS User’s Guide

    a. Press Done for confirmation if Download (Step 6h on page 32) was used.

    Press OK for confirmation if Selective Download (Step 6j on page 32) was

    used.

    b. Press C (Close) to close the dialog.

    c. Press Alt-X (Exit) to exit the menu.

    d. Press Enter to exit the utility.

    8. When prompted, reinsert the 4610 DBCS Installation Utility Diskette, then

    press Enter.

    9. Remove the diskette from drive A.

    10. Press Ctrl-Alt-Delete to reboot the system.

  • Rylee Smith
    Rylee Smith Jan 18, 2009

    And download the diagnostic package from the link---

    http://www2.clearlake.ibm.com/store/supp...

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Www.qvssoftware.com/doc/QVSTSUserGuideV3.doc -try this link

Posted on Jan 18, 2009

  • mohammed marika thambi
    mohammed marika thambi Jan 18, 2009

    listserver.themacintoshguy.com/pipermail/X4U/2007-August.txt - 543k -

    www.redbooks.ibm.com/redbooks/pdfs/sg246261.pdf -DOWNLOADTHIS LINK


  • mohammed marika thambi
    mohammed marika thambi Jan 18, 2009

    www.faqs.org/faqs/pc-hardware-faq/laptops/compaq-aero/ - 442k

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  • 565 Answers

Try this link to fix your problem - http://www.sisnet.co.kr/support/down/blk2mst.pdf

Posted on Jan 18, 2009

  • Teet Bergmann Jan 18, 2009

    What diskettes u ned then for your 4610??

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if it printing trash more than likely you have a driver problem, where are you getting the driver for your printer?

try to look for another driver and test by going to ibm's website:
http://www.ibm.com/products/finder/us/finders?Ne=5000000&tmpl=%2Fproducts%2Ffinder%2Fus%2Fen%2Ffinders&finderN=1000188&pg=ddfinder&lc=en&cm_re=other-_-suprcn-_-download&collectionN=0&sid=304421691223506248263&cc=us&C1=5001220

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Hello all,

had the same problem and my solution was to install the latest driver available at the IBM service/driver website. Then unistall it with another IBM driver cleaning tool, then repeat both processes a couple of times, until the printer responded. There is some bug on these latest drivers an older Windows versions, so only after some installations and repairs on the first install, windows gets it right. VERY STRANGE but it worked in 2 machines, both IBM terminal and 4610-tf6 IBM printer.

By the way; RS232 ibm cable...I believe its a null modem 9 pin...not a regular serial cable.
Dip pin config: my printers have 4 so; 1ON 2ON 3OFF 4OFF which means
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That's what I igured out. If you need any more info: mail
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Jacsmar,

The 4610 has several common routines. One of these common routines is CR.BUFFER.GUILOTINE This routine buffers the guillotine cuts written to the receipt station.  I believe you need to be sure that this routine is inserted in the printing program in order for the guilllotine mechanism to cut.

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