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go to you printer control panel, check the settings for the printer you are trying to use. some time when you think you are on the right printer but the computer has put you of onenote or document writer not primary prints.
it can be a few area to troubleshoot this problem, if you did this above and it okay, than go to start and right below the programs list where it say search for files and programs and type the following information.
you can do this one first or last.
after typing printer: go down the list and click on find & fix printing problems. it will take you through questions and answer questions you answer yes or no and what is the issue you are having, it will give generic problem along the lines of the issues you are having.
if you have time and want to learn what is wrong with the printer settings than go to start, go to search for file and programs, type printer, check the following stuff in order may help you. :
!. view drivers & printer
2. device manager - make sure drivers are up to date
3. share printer
4. network and sharing center
5 choose homegroup and sharing options
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Solutions for : How To Print Reports
Solution : Print Reports
NOTE: Some report options may not be available depending on the product configuration.
Press the [Menu] button on the Control Panel until "System Setup" is displayed on the bottom line of the Display Screen.
Press the [OK] button.
Press the [Left] or [Right] arrow button until "Reports" is displayed.
Press the [OK] button.
Press the [Left] or [Right] arrow button until the required report is displayed. The following options are available:
[Configuration] - This report lists the status of the user-selectable options. Print this list to confirm changes after modifying settings.
[Address Book] - This report lists all of the fax numbers and e-mail addresses currently stored in the machine's memory.
[Send Report] - This report lists the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results for a particular fax job.
[Sent Report] - This report lists information about the faxes and e-mails that have recently been sent. The machine can be configured to automatically print this report every 50 communications.
[Fax RCV Report] - This report lists information about the faxes that have recently been received.
[Schedule Jobs] - This report lists the documents currently stored for delayed faxing, including the starting time and type of each operation.
[Junk Fax Report] - This report lists the fax numbers specified as "junk fax" numbers.
[Network Info.] - This report lists information about the machine's network connection and configuration.
[Network Auth List] - This list shows authorized users who are allowed to use the e-mail function.
Press the [OK] button. "Print?" will be displayed.
Press the [Left] or [Right] arrow button until "Yes" is displayed.
Press the [OK] button to print the selected report.
It sounds like there could be a program hanging preventing you from using the computer properly.
A quick way to resolve hanging problems with Vista (especially if your not computer savvy) is to perform a system restore.
To do this click on the orb (start menu), in the search bar type restore and then hit the enter key. A system restore window will pop up. All you have to do is choose a date that is before any problems occurred and take the computer back to that date. You may have to wait a while if the computer is still hanging.
The actual folder in Windows where spooled documents are stored just before printing is: C:\WINDOWS\System32\spool\PRINTERS. I?ve never had print jobs hanging around after the print queue has been deleted but if you clear out anything in this folder that should take care of it. Let us know how things work out and please don?t forget to rate this posting.