Question about Philips PM-DVR8 Remote Control
Have been using Converter Box for approx 2 mo. Had TV on tried to change chanels, picture cut out and went blank, no audio either. Green light is on for the box but only receive a blank screen now when I turn on TV
Can't really say my problem is solved Called the 1-800# and spent more than 1 hr. talking with various people and the consensus is that the Box is defective. Common sense and no real knowledge of electronics told me that before I ever called.
Solution - UPS will pick up the packaged Box between 8AM and 7PM today - very specific time!!!!
I will have a new one in 6-8 wks and by that time I will have NO TV reception. Asked if they could possibly put a RUSH on the order but that's like asking if I could get an invitation to the Inauguration!
Lots of frustration for purchasing an inferior product.
Thanks for your concern and prompt response
Posted on Jan 15, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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