Question about HP Deskjet 6980 InkJet Photo Printer

1 Answer

PRINTER WON'T PRINT, ALL CONNECTIONS FINE I have a new Sony Vaio laptop with Vista - According to the directions and notices on the computer, the printer is correctly connected, wireless, to the printer.....but the printer will not print a test page - would appreciate some help here.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

This worked for me. However I use XP sp3. It's worth a try. Don't install the software from the CD. If you already have, uninstall it. Then try this. I did not use the ethernet cable from the computer to the printer at all. I did this on my laptop downstairs, and the printer is upstairs. So this was done completely wireless. I found this during 2 days of searching, so it's not my fix, but worked for me. It should for you also since the HP software is for both XP and Vista.

To resolve the issue, please follow the steps:
Print a configuration page from the printer control panel by Pressing and holding the Network (check mark) button.
A Page will print.
Check for the printer IP address printed.

Please type this IP in the address bar of a new browser window and click Go button to open the embedded web server of the printer.

After the webpage is opened, please Follow the below steps to install the drivers:

Note: Ensure that the printer driver CD is currently inserted in the CD drive of your computer.

1. Please click Start >>> Control Panel >>> Printers and other Hardware >>> Printers and Faxes ( I assume you have Windows XP).
2. Double click the Add Printer icon.
3. Click on Next> on the Welcome Dialogue.

4. Select Local Printer and uncheck Automatically detect and install my Plug and Play printer. Click on the Next Button.
5. Click on the Create a new port radio button and select Standard TCP/IP Port from the drop-down menu. Click on Next>.
6. On the Welcome to the Add Standard TCP/IP Printer Port Wizard, click on Next>.

7. Type IP address in the text box labelled Printer Name or IP Address: It will be duplicated on the Port Name: text box. Click on Next>.
8. Depending on the type of printer you are setting up, you may be asked to select the appropriate Device Type.Select Standard. When you have done this and click on Next>.click Finish.

9. Click Have Disk.
10. The "Install From Disk" dialog box appears. Click Browse.

Note: Ensure that the printer driver CD is currently inserted in the CD drive of your computer.

11. In the Browse dialog box, Browse to the CD sdrive letter in the 'Look In ' drop dowm list.
12. The hpfund09.inf file will be listed. Select it and click Open.
Click OK and click Next.

Select the HP Deskjet 6980 Series printer in the next window and click Next.

It ask for the Printer name (LEAVE IT AS DEFAULT)

13. Click Yes for making the printer default.
14. Click Next
15. The Printer Sharing dialog box will open.
16. Click Next
17. The Print Test Page box appears.
18. Select Yes to print a test page.
19. Print Test Page.
20. Completing the Add Printer Wizard box appears.

21. Click Finish and wait for the files to copy .
22.Click Finish.

Check if it works.

Posted on Feb 16, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I had lost my third recovery disc in vaio vgn-cs280j what i have to do?

You can create the Recovery Discs for the Computer.

  1. Ensure all open programs are closed.
  2. Ensure all network connections are disconnected.
  3. Ensure all peripheral devices are disconnected. NOTE: If the computer uses an external CD/DVD drive, ensure the drive is plugged in according to the instructions in the VAIO User Guide.
  4. From within the VAIO Recovery Center application, under Choose a program , click Create Recovery Discs . NOTE: The VAIO Recovery Center can be accessed from within Windows Help and Support . Click Troubleshoot my VAIO [FIG. 1], and then click Launch VAIO Recovery Center .
  5. In the Create Recovery Discs window, click the Start button.
  6. In the When recovery discs are needed window, click the Next button.
  7. In the Choose your media window, click the Next button. NOTE: Although an option is provided for creating Dual Layer (DL) discs, that option will not produce usable discs on this model. Ensure the Create recovery disc(s) using... DVD(s) option remains selected before clicking Next .
  8. Insert a blank, recordable DVD into the DVD drive.
  9. In the Insert a blank disc window, click the OK button.
  10. Insert a new disc when necessary as instructed.
  11. When all the disks have been created, click the Finish button.

You can call Direct Accessories and Parts Center at: 1-800-488-SONY (7669) to order Recovery Discs also.

May 14, 2010 | Sony VAIO VGN-CS260J/P Laptop

1 Answer

I am using A Iogear gpsu21 with a Kodak esp5 printer. I am able to print with no problem from a Acer AS1410 laptop running win 7 32 bit.I am using a Sony Vaio E series laptop with a win 7 64 bit system i...

First, make sure that the Kodak printer driver is properly installed in your Sony Vaio. Make sure that you can print while the Kodak is directly connected to Sony Vaio.

If you can print directly connected to it, try to reinstall the GPSU21 Utility.

Good luck!

Apr 13, 2010 | IOGear GPSU21 Print Server

1 Answer

I want to purchase a laptop printer Canon bjc 80 will it connect to my vaio via the usb or whatever the 15 pin plug is on the left hand side

According to the specs this printer uses IEEE 1284 connection which is infrared. So you would have to have an infrared receiver/transceiver on your laptop or purchase and install one. In other words this printer does not connect directly to your USB port or your Paralell Port.

Mar 27, 2010 | Sony VAIO PCG-K35 Notebook

1 Answer

I have a new vaio computer and had vista business which i changed to windows 7 ultimate. the computer keeps sending me un legitimate notice. how can i legitimate my software

on the bottom of the laptop there should be a vista licence sticker. put the licence in the activation window. (press start type 'activate windows' it will be the top suggestion) that should do it, if not please email me at

Mar 04, 2010 | Sony VAIO Notebook

1 Answer

My computer is vaio sony vista home premium,how can I connect to hp5550.

You can use either USB or network connections. Easiest would be USB. It should automatically install the drivers but you can download an hp driver direct from

Oct 10, 2009 | HP DeskJet 5550 InkJet Printer

2 Answers

I have a sony vaio VGN-FZ430E for a year now. It is set up on a new printer, a lexmark X4690 wireless. Right now we don't have wireless internet so we have to computer hooked up to a non-wireless network....

If you're on a wired network now and the Printer used to be on a wireless network, your computer may not know where to print to anymore. You might want to try uninstalling the printer in full and then reinstalling it making sure to do it directly connected to the computer you want to print from.

Aug 06, 2009 | Computers & Internet

1 Answer

My Sony Vaio won't print using my printer HP C6180

Is the ink of your printer there?? Or finished. Check this n then try to print again

Jul 15, 2017 | HP Photosmart C6180 All-In-One InkJet...

Not finding what you are looking for?
HP Deskjet 6980 InkJet Photo Printer Logo

188 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides