Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune freezes on black screen

Hello my zune (which is used and I just got from a friend) was working great, froze on a song, and then turned black. Its still on a black screen and nothing works... :(... i've heard that draining the battery will help? any ideas, solutions? thanks so much

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  • Blazer III May 11, 2010

    hmmm this is a tough on you if u listen to a song too much it acts wierd is the song a song you listen to a lot i mean A LOT??

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I just had this problem. Try an emergency restart. Hold down the <- arrow button (the button on the left) while pressing the up button on the pad. Hold untill it until the zune symbol comes on screen. Hopefully that will fix it, thats what I did...

Posted on Jun 21, 2009

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