Question about 3Com U.S. Robotics Faxmodem 56K

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Slow Fax Transmissions with USR V92 External fax modem

Several months ago we upgraded our "fax server" (really just a PC dedicated to automatically process and fax POs to our vendors), which uses the MS Fax Console (we used to use Winfax). Since that time, the transmission of a fax, which is generally 2-3 pages, has quadrupled in time. It takes over 2 minutes per page now. I've checked configurations, settings, drivers, etc. and I believe I've narrowed the culprit down to the modem. Although we are using the same phone line and an updated version of our pre-upgrade modem, the transmission is exceedingly slower. Has anyone experienced a similar issue? Any direction would be greatly appreciated.

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Its possible you've set your faxes to send in FINE resolution (200 dpi), I am not sure about MS Fax, but in WinFax you can select both Standard Resolution and Fine resolution as the default for sending faxes.

Posted on May 30, 2009

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My 2003 server sees the modem v.92 fax, but i can not seem to use it. I tryed to reset it, powered off and back on, reinitialized it but nothing seems to work.


A lightning strike to the phone line can kill the line interface while the computer interface is still ok. This would produce the symptoms you describe. If you can open the modem, look around the phone line connector for burnt components or burning on the board.

This might also stop the phone line from working when the modem is connected, ie another phone on the same line will produce no dial tone with themodem connected.

If this is the case a new modem will be the cheapest way out of this.

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