Question about SanDisk Sansa e250 MP3 Player

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It won't turn on

Only a blue light comes on when I click the menu/power button. I've only had it for about a month and a 1/2. I tried holding the power button down for 30 sesonds, it turns the blue light off then I when I try to turn it on the same thing happens. Then I've tried to let the battery die. Can You Help me?

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Re: It won't turn on

Mine wont let me turn it off
the menu button doesnt work for mine

Posted on Mar 03, 2008

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Re: It won't turn on - SanDisk Sansa e250 MP3 Player MP3 & Digital Media Players

Try rebooting it or restoring it

Posted on Jun 26, 2007

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Ipod classic won't turn on, battery with lighting bolt when plugged in.

You probably need to reset your IPOD. Here are the directions:
1. Unplug the IPOD from the power source.
2. Slide the hold switch or button to HOLD and back again.
3. Then press the MENU and CENTER buttons at same time until the Apple logo appears.
You should be back up and running. If not, try again and remember to make sure you press MENU and CENTER buttons at the SAME time and continue to hold them down as long as it takes for Apple logo to reappear. I once had to hold them for more than a minute before an IPOD touch would reset.

Dec 01, 2012 | MP3 & Digital Media Players

1 Answer

My SanDisk 4.0 will not turn on. I plugged it into the computer to add music and the blue circle light is on but nothing else works. The light will not turn off either.

Try to reset your SanDisk Sansa as follows:
1. Press and hold the Power/Menu button for about 20 seconds. 2. Release the button. 3. Press the button again to try to turn it on.

Mar 02, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

Can't make the player turn on. What do I do?

First try and reset the player.
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.
If that does not work try this,
Remove the battery - Power cycle the player
1. Connect the device to the PC.
2. Leave the device connected for about 2 minutes.
Turn on the device
1. Disconnect the player from the PC.
2. Insert a fresh AAA battery into the player.
3. Turn on the player.

STEP 1 - Connect the device to the computer
1. Remove the battery from the player's battery compartment.
2. Put the hold/lock switch to lock.
3. Plug in your device to the computer.

STEP 2 - Format the device
1. Double-click My Computer.
2. Right-click on the player, which might show up as a Removable Drive, select Format.
3. Click Start.
4. Click OK when a "Format Complete" dialog appears.
5. Click Close.

Nov 12, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

How do I get My e260 in recovery mode, it wont even come on?

1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. I do not think your model supports the recovery mode but you can try. 1. Press and hold the Power/Menu button for 15 seconds to turn the device completely off. 2. Slide the Hold switch so the orange portion shows. 3. On your PC, double-click My computer 4. On your Sansa player, press and hold the REC button while connecting it to the PC. 5. Release the REC button when a 16MB-FORMAT drive partition appears under My Computer. This may not work on your player not sure of the Model cut off.

Jan 16, 2010 | SanDisk Sansa e260 MP3 Player

2 Answers

My sans e280 mp3 just froze. When i had shut it down and restarted it , the blue ring lights up but the screen remains black.... it isnt detected in my computer either

Hi I understand your problem..

Please try out this steps. If still have the same problem then try updating the firmware...

1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

Steps to update the firmware..

Jan 11, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

Just the blue ring, screen does not turn on


Blue ring faillure could be solved, trying to reset the e250.
How to reset:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

Only if the reset action above did not help,
reload and update to the latest firmware.

Installing firmware will erase all data from the player !

  • Step 1: Switch to MSC mode.

How to switch to MSC mode:
1. Turn device OFF.
2. Slide the hold switch to the direction of the headphone jack so an orange color would show putting the device on Hold.
3. Press and hold the ( |<< ) button while connecting the device to the PC.

  • Step 2: Update to the latest firmware.

See next site for how to update the firmware:
Follow the information in the link.

The easiest way would be using the automatic Sansa Firmware Updater. Directly to the download Sansa Firmware Updater .

Need more help ? Just post a comment.

Dec 19, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e260 won't start - just blue light on click wheel...

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Jul 30, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Hold menu down 20 sec. will not come on,hook up pc show full battery.sanase250

Try unplugging it from the computer hold down the small power button until any light on it turns off.
Move the button on the top from right to left
Turn on.

Dec 06, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

SanDisk Sansa E250- Only the blue light comes on? HELP????????????

Try this: Switch your Sansa e250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the e250 LCD screen displays "Welcome to Recovery Mode" (if the LCD remains black, keep pressing long enough -- about 10 seconds -- then proceed to the next step) 5. Connect your e250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa e250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the e250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa e250 (for better results, please save this file on your "Desktop": or use this Sansa Firmware Updater link: Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player (or find the most updated firmware) and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your e250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your e250 and 90-99% of the time, it would boot up successfully. I hope this helps.

Apr 20, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa E260

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Mar 25, 2007 | SanDisk Sansa e200 MP3 Player

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