Question about Sub-Zero 611 / O Bottom Freezer Refrigerator
You have a hole in your evap coil in your fridge. What your are going to have to do is call a authorized service company and get it fixed. you will need a evap coil and a filter dryer and depending on how long your unit has been running maybe a compressor also. when ever there is ice on the rear wall on the left that means you are low on freon and sub-zero is very common on it's evap coil. Now as long as you get a subzero authorized company you will be able to take advantage of your warranty you have a 2 year full warranty, 5 year parts and labor warranty, on sealed system( what you need). and a 12 year sealed system part warranty, if your under 12 years you only pay labor. Hope this helps you
Posted on Jan 15, 2009
More than likely the fan inside the back of the unit freezer compartment is not working and causing the freezer to freeze up.need to pull pannel off inside back of freezer and replace fan
Posted on Jan 14, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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