Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

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Kitchenaid Icemaker does nothing. Ref. Mod.kscs25Inssoo

Has good water flow at door,no water to icemaker.icemaker switch is on,we have no book.evidently solenoid valve is either getting no signal/or not working?what problem is most likely?Claude

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  • 2 more comments 
  • mscindylu Jan 31, 2009

    Our Kitchen aid superba ice maker isn't working either, yet there is water flow to the dispenser on the door HELP!

  • Anonymous Feb 01, 2009

    My ice maker is not making ice and the red light is blinking on the off off switch. I don't have an owners manuel and was wondering what to do?

  • Paul A Feb 03, 2009

    I have the same problem with the ice maker suddenly not working but there is flow to the water dispensor.

  • diannaedavis Feb 11, 2009

    Must be a sudden epidemic, anyone try the rec. solution with success??



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This also happened after I changed the water filter. The small black rubber tube that fills the tray was plugged with ice. Instead of hot wash cloths I used a hair drier for a couple of minutes.

Posted on Feb 13, 2009

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This just happened to us and the icemaker tube (black tube coming from the roof of the freezer) was frozen. We changed a water filter and apparently did not run enough water through the new filter, the black tube that puts water into the white ice tray had ice coming out of it. Additionally, there was one frozen cube in the first slot of the tray. We heated wash cloths and placed on the tubing until the ice melted. We did the same for the tray and the water began filling again. Hope this helps.

Posted on Feb 13, 2009

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Solution #2 was the same for us. the black tube delivering water to the ice tray was frozen. we use wash clothes wet with hot water to unfreeze the tube and now it works great! Good luck.

Posted on Feb 13, 2009

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The prime suspect would be the solenoid valve. Check it for continuity with an ohmeter (after unplugging the fridge and disconnecting the coil, of course). If that's okay, then you might have a bad switch in the icemaker itself, or the supply line might be frozen. I'm betting on the solenoid. Good luck with the fix!

Posted on Jan 27, 2009

  • John Grimes Jul 04, 2013

    Where is the solenoid located?


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Hello Raymond,
In a most of cases if the filter were clogged it would affect BOTH the icemaker and the in door water dispenser,its never a bad idea to replace espically if they is a foul odor or taste in the ice or water. The water valve on the back is going to the most likely problem if the in door dispenser works yet the icemaker does not,a lot of times when the water valve is bad when its supposed to be fully closed cutting all water flow into icemaker it stays open a wee bit allowing water to seep through it causing the hose that connects to it ,running up the back wall into the icemaker to freeze up at the top where the tube enters into the freezer,that tube needs to be thawed, and to prevent it from freezing in the future the water valve needs to be replaced.

Goodluck,i hope this helps you to fix your icemaker,

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Check the water flow at the door.

If the water flows slowly, then you have a clogged water filter.

The filter is either outside below the doors, or in the upper right side of the refrigerator side.

Good Luck!

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