Question about Toshiba Tecra 8100 Notebook

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Tecra 8100 Freezes shortly after Windows comes up

The 8100 will start normally and work just fine for 2-3 min. then freeze up. If you keep trying to book after the the freeze it will start to freeze sooner and sooner. Letting it sit for a while it will then boot back up and work for the 2-3 min. and then freeze all over again. Thinking it was a cooling problem (as it would freeze up after it became warm) I removed the fan but it works fine on the bench. Not sure where to go.

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  • jeffrey_kais Jan 14, 2009

    Thank you so much for your feedback. However, I'm not sure its a SW problem. After the PC is on, frozen, and warmed up (and re-booted a few times) it won't even get into the BIOS (as it appears the CPU is over heated). It definitely seems to be temperature related. If it was SW I would suspect I'd be able to get to the same point of failure each time, consistently, but I don't. When the system is first started I can get 2-3 min. into Win2000; when power has been applied for some time, it can't even get through the BIOS. Additional comments? Thank you again!

  • jeffrey_kais Jan 17, 2009

    As I suspected, it turned out to be a HW issue - not a SW problem. The motherboard supply to the CPU fan no longer put out the correct voltage, thus the fan did not operate - allowing the CPU to over heat and shut down.

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Go into your hard disk utility and defragment your file. When the computer writes to your hard disk over time these files no longer are sequential as they were in the beginning. This is one solution, also you can do a disk recovery using your original disk or by pressing F10 as it boots up. Be sure and do a good check for viruses as well. The symptom you are describing sounds alot like a virus that is slowing your system down more and more. Good luck.

Posted on Jan 14, 2009

  • roberto serbin Jan 14, 2009

    You would not necessarily be able to get to the same point of failur each time. If you are not able to get to the cmos setup screen by pressing F1 as it boots to reset your system defaults then I still would try to run a recovery since it takes more than 2 to 3 minutes to run. If it still shuts down it could be a hardware problem but it just does not sound like to me. God bless.

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