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Webroot Anti-Virus and Kaspersky Anti-Virus are two programs that do the same thing and therefore can lead to problems when you have both of them installed. If Webroot is the one you want to install then try uninstalling Kaspersky first by going to Start/Control Panel/Uninstall a program, then find Kaspersky on the list and highlight it and choose uninstall after this finishes, you should reboot and then try again to install Webroot.
You may have another anti-virus program running which is preventing you from running your Wbebroot program. You can only have one anti virus program running at a time as they usually conflict with one another. With XP, you may have downloaded Microsoft Security Essentials. You can see if it's loaded and running by clicking on Start, Control Panel, Administrative Tools, and Services. Scroll down to the "M's" and see if the "Microsoft Antimalware Service" is listed. If it is, double click on it, and then stop the service by clicking on STOP. Then change the :startup type" to Manual and click on apply and OK. After you do this (or if the Microsoft Antimalware Service is not listed) perform the following.
Shut down yur PC and then power it back up. Immeadiately start tapping the F8 key until you see a menu titled "Windows advanced Options". Use the arrow keys to highlight "Safe Mode with Networking" and press enter. At the log-in screen click on Administrator and then click on "yes" to proceed into safe mode.
Windows will load witha minimal set of drivers. Now put in your Wbroot CD and try to load the program. If if dowsn't load, use "Add Remove Programs"in Control Panel to remove the program, After the program is removed, shut down your computer, start it again in safe mode, and then you should be able to load your Webroot software.
Finally shut down your computer and restart it in the normal manner, If Webroot still will not function, some other program you have loaded is interfering with it. You will have to find and remove the program or contact Webroot for further assistance.
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Best regards,
Yavacotech
FREE SPYWARE Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.
FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.
Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE
HERE ARE SOME LINKS, THAT WOULD BE BETTER: NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials http://www.microsoft.com
There are alot of $ anti-virus and Internet security programs out there, ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.
REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!
Good Luck. If you think this is good information, , please rate me. Thanks :0)
I'd uninstall and go with something like Avira Antivirus I haven't had ANY issues running this program. All I deal with is the occasional pop up when new definitions are installed. For what it can do, I think it's the best out there for it's price range...free. If you wish to stick with Webroot...it sounds like it's conflicting with other program/s. Make sure your program is compatible with your OS. It wouldn't surprise me in the least if it were Vista.
This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.
fck this happens on vista too, i installed webroot parental control and spy sweeper and after i restarted, i lost all acess and i can never log on to the admin account webroot sucks *** not worth a penny, even a Japanese penny if they have any... but anyways, unless they are paying your like 600 dollars, dont install it or buy it, it sucks
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