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My webroot can't talk to the internet

It can not finish the down loading. I wish I never had never pay for this program. All it has been is one thing after another that goes wrong with it

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  • 829 Answers

Hi i can help you if i can understand with what issue you are facing

Posted on Jan 14, 2009

  • Milind Shetti
    Milind Shetti Jan 14, 2009

    hi i can help you if i can understand with what issue you are facing

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Webroot spy sweeper with antivirus has gone completely blank. I can't click on any buttons and it has a white, blank screen; it won't load either. I have Windows Vista and i dont think it's expired, yet....


It sounds like your Webroot Spysweeper With AntiVirus Program crashed.

1. Click on CTRL+ALT+ DEL keys (All at once) to bring up the task manager.

2. Under the Applications tab>Click on webroot spysweeper to highlight it. Then click on end task.

3. I would suggest you uninstall and re-install it.

4. Go to Start>Control Panel>Programs>Uninstall a Program

5. Scroll down thru all Programs until you find WebRoot Spysweeper. Click it to highlight it- then click uninstall.

6. When it is finished uninstalling-click on Start>Restart pc.

7. After you log in to your pc>re-install webroot spysweeper.

8. After installation is complete, reboot your pc. This should fix the problem.

Apr 25, 2011 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

I tried to do an update on my webroot internet security essentials. It said there was another program running that needed to be uninstalled before I can update. It uninstalled everything. Now I'm having...


You may have another anti-virus program running which is preventing you from running your Wbebroot program. You can only have one anti virus program running at a time as they usually conflict with one another. With XP, you may have downloaded Microsoft Security Essentials. You can see if it's loaded and running by clicking on Start, Control Panel, Administrative Tools, and Services. Scroll down to the "M's" and see if the "Microsoft Antimalware Service" is listed. If it is, double click on it, and then stop the service by clicking on STOP. Then change the :startup type" to Manual and click on apply and OK. After you do this (or if the Microsoft Antimalware Service is not listed) perform the following.
Shut down yur PC and then power it back up. Immeadiately start tapping the F8 key until you see a menu titled "Windows advanced Options". Use the arrow keys to highlight "Safe Mode with Networking" and press enter. At the log-in screen click on Administrator and then click on "yes" to proceed into safe mode.
Windows will load witha minimal set of drivers. Now put in your Wbroot CD and try to load the program. If if dowsn't load, use "Add Remove Programs"in Control Panel to remove the program, After the program is removed, shut down your computer, start it again in safe mode, and then you should be able to load your Webroot software.
Finally shut down your computer and restart it in the normal manner, If Webroot still will not function, some other program you have loaded is interfering with it. You will have to find and remove the program or contact Webroot for further assistance.
If you have any additional questions contact me by clicking on the "Add a comment" link located under your problem description on FixYa. Also, if you believe that this information was helpful to you, please return to the FixYa website and rate my response to your question.
Best regards,
Yavacotech

Dec 24, 2010 | Computers & Internet

1 Answer

I downloaded an update and when it was finished , Webroot totality disapeared . My email address is okeithc@msn.com . My name Oral Cutlip , my phone number 304-783-5493


You should get a better Security Solution than Webroot. Go to www.filehippo.com. There are many free security downloads there; the best one is Avast. It is better than Webroot and works with the Windows Firewall.

A good Root Kit program is RootRevealer.

Oct 07, 2010 | Webroot AntiVirus with AntiSpyware &...

1 Answer

I have webroot antivirus and spysweeper on this home computer, but my husbands laptop has no security on his at all. Now he has gotten something called Security Tool virus on his and we CANNOT GET RID OF...


He is learning the hard way!!

Install "malwarebytes" free from the internet (Best free anti-spyware on the net) / install / update / full scan / remove everything that shows.

My strong advice is to PAY for an anti-virus program as they are far superior to free ones.

Mar 16, 2010 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

Webroot 6.1 will not load on Windows 7


Are you running another antivirus program at the same time?

this will cause it to hang, maybe reinstall the program (repair) and see if this helps

Nov 13, 2009 | Computers & Internet

1 Answer

Webroot won't load


SPEAKING WITH MY EXPERIENCE GET SOMETHING ELSE.

FREE SPYWARE
Download Spybot Search & Destroy. Restart computer, then run Spybot to see what spyware comes up, AND DELET IT.

FYI---Virus Protection-- 2 programs of virus protection will conflict with each other and will actually cancel out the protection. SO just download one.

Running Spybot Search & Destroy with EITHER Avast or Avg (great Free virus protection programs ) will keep a computer in good working condition. FREE

HERE ARE SOME LINKS, THAT WOULD BE BETTER:
NEW *****Somthing new FROM MICROSOFT.*** 2009 ---Security Essentials
http://www.microsoft.com

*****Spybot - Search & Destroy 1.5.2 ****

FREE SPYWARE
http://www.download.com/Spybot-Search-De…

****Avast ***FREE ANTI VIRUS PROGRAM
http://www.avast.com/eng/home-registrati…

****AVG ****FREE SPYWARE PROGRAM
http://www.free.avg.com

**Ccleaner*** FREE
http://www.download.com/3120-20_4.html?q…

***Malware**** FREE
http://www.malwarebytes.org/.


$ *** KASPERSKY ***
http://www.kaspersky.com

There are alot of $ anti-virus and Internet security programs out there,


ie: Norton, McAfee, Panda, Bitdefender. If you would like to pay $ then get ***Kaspersky***-- 2010 , I feel that is the best for your money.

REMEMBER TO KEEP UP THE DAILY MAINTENANCE ON ALL OF YOUR COMPUTERS.!

Good Luck.
If you think this is good information, , please rate me.
Thanks :0)

Sep 07, 2009 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Webroot says loading but never finishes


please also upgrade the webroot spy sweeper sofware

Aug 08, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot antivirus won't run.


I'd uninstall and go with something like Avira Antivirus
I haven't had ANY issues running this program. All I deal with is the occasional pop up when new definitions are installed. For what it can do, I think it's the best out there for it's price range...free.
If you wish to stick with Webroot...it sounds like it's conflicting with other program/s. Make sure your program is compatible with your OS. It wouldn't surprise me in the least if it were Vista.

Jul 09, 2009 | Webroot AntiVirus with AntiSpyware &...

3 Answers

Removing webroot spy sweeper


This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

7 Answers

Webroot Spysweeper problem


fck this happens on vista too, i installed webroot parental control and spy sweeper and after i restarted, i lost all acess and i can never log on to the admin account
webroot sucks *** not worth a penny, even a Japanese penny if they have any... but anyways, unless they are paying your like 600 dollars, dont install it or buy it, it sucks

Oct 21, 2007 | Webroot Spy Sweeper (spysweeper) for PC

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