Normally with a scanner you can load multiple papers and it will scan them one at a time. With mine, I have to load them in one at a time or else the scanner will take a few of them at one time and obviously just scan the page on the bottom of those papers. What do I have to fix in order for it to only catch one paper at a time?
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Re: Scanner can't scan multiple papers by itself.
Ensure the rollers are clean. Clean with with a damp cloth or with IsoPropyl Alcohol (IPA Industrial Grade). Dont use solvents. Check if the papers are sticky. Sometimes stapled documets are held together at the point where is it was stapled. The small 'depression' is enough to hold two papers together.
S. Mohan, Chennai, India
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I just started having the same issue. However, I don't think the problems was understood. You can one sheet of paper; that's all you need to scan. The scanner will not stop until it has cycled through 8 scans and which point it will then prompt that a e1: Paper Jam has occured. You can hit ok and still safe the document, but it is annoying have to go through the cycles or hit cancel to stop the cycling (at which point you can then still save the scan). I believe Alan and I are both looking for a solution to resolve the issue.
Mine started after a serious paper jam. I am in a rather unique situation as I have to requested elevated priveledges to down load/update any drivers. So personnally I am trying to find a way to work around the issue.
Multiple lines appeared in every scan right after scanning a document from a credit card company that had those nasty adhesive strips used to attach credit cards.
First, I scanned multiple full pages to see if the problem would clear itself. After about 6 pages, I was able to identify the specific areas where the lines occurred on a document.
Next, I sprayed a tiny bit of glass cleaner (I used Sparkle glass cleaner, but I suspect any brand would work) onto an 8.5x11 sheet of plain paper in the area where the black lines appeared. NOTE: DO NOT SOAK THE PAPER, just get it damp.
Finally, I ran the dampened paper through the scanner. After each run, I would compare the result to the prior scan. As each streak was removed, I used a different piece of paper wetting only to address the remaining streaks.
After only a few runs, the streaks were gone (in my case).
If you have a Top feeder on the scanner, you can scan mutiple pages. Change the setting of the scanned file to pdf file (not JPEG) by going to the scanner icon and change the type of file you want to scan. Scan it as PDF FILE and then it will scan multiple pages. Regards
Determine if the scanner has
flatbed only or ADF (automatic document feeder). Scanners with have a
flat glass section for scanning, but they may or may not have an ADF.
Determine if your scanner has one of those so you can scan one sheet or
multiple sheets at a time.
Place paper in respective slot.
Insert the paper into either the ADF, or place on the flatbed for
scanning use. Make sure the glass is relatively clean. If you're using
the paper feeder, make sure the pages do not have staples or paper
clips still attached.
Press the "Scan" button or use an application on the computer that can interface with your scanner. Use this to grab the image of the documents or pictures you desire to be digitized.
Save scanned item as you want
it. Store the now digitized image to whatever format you desire
(whether it is PDF, JPG or other). Keep track of where your storage
location is so you may retrieve the data soon.
Retrieve it. Remove your papers, and browse to your digitized documents.
Open your Adobe Acrobat (e.g., 9.0 Pro), load your pages into the document feeder (fewer than 30 at a time), then ask Adobe Acrobat to create PDF from scanner (File/Create PDF/From Scanner). Canon MP530 as the scanner and click OK. Works like a charm!
These scanners have multiple sensors, that can check if there is a double feed or paper jam. May be one of them is faulty or a small piece of paper is stuck there. Remove/clean this and the scanner will be fine.
S. Mohan, Chennai, India
What you want to try it take a blank paper and on the middle of the page on front put a small ammount of rubbing alcohol on it, then enter the paper into the scanner and hold it so you jam it as it feeds. Then look at the area you placed the alcohol for the presence of some dirt, a blackish smear will normally appear on the paper, Do that 4 or 5 times and that will clean the wheels well. If it helps, then most likely you have just textured the rollers for a short period of time and they should be replaced. But the reason why you want to try that is to be sure the problem is slipping by the roller texture and not the roller drives, ( a clutch or motor). But since it sounds like you give your scanner a workout, the rollers are most likely the problem. Replace all the feed rollers and also look for a pad that presses against the feed roller. Depending on the type of scanner there will be either one roller that barely moves or a rubber pad that is called a skid or ****** pad, what they do is limit or ****** the feed of multiple sheets of paper. I would recommend replacing that , pad or stationary roller, it is important in feeding.