Question about HP ScanJet 3690 Flatbed Scanner

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Scanjet 3690 problem

I re install my deskjet 3690 software and it works fine with every other program i have got on my computer except with HP Director, then i got a message stated " Cannot communicate with scanner, try to re install software ".

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I reformatted my computer with Windows XP home addition and re install all programs except IE 7.
I then re install the scanner driver and HP director that was distributed with the scanner, and after that Director was working fine
Thanks
Dirk












Posted on Jan 18, 2009

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