HP deskjet 5550 sometimes prints and icon reads Toolbox not available because printdriver is not installed
I went on line to down load my old HP Deskjet 5550 series, on to my new lap top. Some of the pages will print and sometimes it won't. An icon pops up, which reads, Toolbox not available because printer driver is not installed.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has answered 20 questions.
Re: HP deskjet 5550 sometimes prints and icon reads...
Thats easy! HP has a bad habit of screwing drivers up! List here what operating system you have, and the exact,with any letters behind the 5550, model number here and I'll get the drivers. I have almost every drivers for windows for that particular printer
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1. Turn on your computer, wait for it to boot up, then turn on your printer and load with paper.
2. Locate the " HP Imaging Director " icon on your computer, it would have been added to your
monitor screen when the printer was installed.
3. Double click this icon and a screen will appear showing the functions available on your
4. Click on the " Settings " heading, scroll down to "print settings" and over to "printer toolbox".
5. Click on "printer toolbox" and you will be taken to the maintenance window.
6. From this window, choose what you want to do.
Calibration is one of the functions performed from the Printer Assistant icon on the desktop. If the Printer Assistant icon on the desktop has been deleted from the system, the same tasks can also be accomplished from the Printer Toolbox . The Printer Toolbox can be accessed through the Printer Folder or by right-clicking the Printer Icon on the Taskbar
Please follow these steps to calibrate your printer
Double-click the Printer Assistant icon on the desktop. The Printer Assistant menu will appear with a list of options
Select the Tools and Updates option or the Utilities option (depending on your driver version).
Printer Maintenance menu will appear.
Select the Calibrate Printer tab from the Printer Maintenance options
Click the Calibrate tab. The printer will print the first calibration page.
In the Cartridge alignment page, please inspect the straight colored lines in Sections A, B, C and D . Choose the straightest lines in each section to indicate the best cartridge alignment.
In the Page alignment area, please verify Section E . Then, select the bar and the arrow closest to the edge of the page without being cut off, to indicate the best page alignment.
In the Calibrate Device window, enter the selected alignment values in the Pen Alignment and in the Page Alignment fields and click the Continue tab
The second calibration page will be printed now. The page will contain two patterns: a square and a cross . The lines on the patterns should be horizontally and vertically aligned . Click the Done tab if the lines are correct or the Calibrate tab to repeat the calibration process
The first calibration page contains five sets of alignment patterns. The calibration will cover two areas of alignment. The Cartridge alignment is designed to obtain the best print quality and the Page alignment is designed to ensure that the print is aligned correctly on the page.
If the Printer Assistant and its files have been deleted from the system, the maintenance features in the Tools and Updates section of the Printer Assistant are also available in the Printer Toolbox . Open the Printer Toolbox and perform the services by following the instructions below:
Right-click the Printer Icon on the Taskbar .
Click Open the Deskjet Toolbox option.
Select the Printing Service tab in the Printer Toolbox .
Choose the Calibrate the printer option.
NOTE:HP recommends to use HP plain paper when performing the cartridges calibration process.
NOTE:These printers could work with one or two print cartridges. HP recommends to perform the cartridge calibration process with the two cartridges installed in order to get the best print quality. Anyway, the printer can also be calibrated with one cartridge installed if the customer decides to work in that way.
You need to set the duplexer to installed. For Vista this would be done as follows: go to the Printers folder, Right Click on the 5550, Run as Administrator, Properties, (continue), Device Settings, Installable Options, Duplex unit (set to Installed), Apply, OK.
Once you have done this in Vista the duplexer will work but the back side may print upside down regardless of the settings. This can be corrected with a patch available here.
When installing new cartridges, it's always a great idea to perform a cleaning and recalibration of the machine. Below are the steps needed to do just such a task. You may want to print these out or save them somewhere for future reference as well. They are directly from the HP website.
Please rate the tip accordingly and thanks for using Fixya.com. Cleaning the printer
Verify the printer is turned on and in the Ready state.
Open the HP Color LaserJet 2500 Toolbox. Click Cleaning Page on the Troubleshooting tab, and the click Print (HP Color LaserJet 1500 or 2500) or Cleaning Page (HP Color LaserJet 2550). A page with a pattern prints from the printer.
Remove any paper that may be in tray 1.
Remove the page that printed and load it face down into tray 1.
At the computer, press Clean .
Calibrating the printer
There are two methods of calibrating the printer manual: at the printer or from the Toolbox on the computer.
From the printer
Turn the printer off and then on again.
From the HP Color LaserJet 1500 or 2500 Toolbox on the computer
Open the HP Color LaserJet 1500 or 2500 Toolbox in one of the following ways:
Double-click the HP Color LaserJet 1500 or 2500 Toolbox icon on the computer desktop.
Select Start , Programs , HP Color LaserJet 2500 , and then HP Color LaserJet 1500 or 2500 Toolbox to open the Toolbox from the Windows desktop.
Click Diagnostic Tools on the left side of the screen on the Troubleshooting tab.
Click Color Calibration to perform the calibration procedure.
From the HP Color LaserJet 2550 Toolbox on the computer
Open the HP Color LaserJet 2550 Toolbox in one of the following ways:
Double-click the HP Color LaserJet 2550 Toolbox icon on the computer desktop.
Select Start , Programs , Hewlett-PackardHP Color LaserJet 2550 series , and then HP LaserJet Toolbox to open the Toolbox from the Windows desktop.
Click Print Quality Tools on the left side of the screen on the Troubleshooting tab.
Click the Calibrate Now button to perform the calibration procedure.