Question about iLO (2 GB) MP3 Player

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ILO MP3-New problem just ocurred..... Turning the unit on the display logo just blinks off and on.

ILO MP3-New problem just ocurred..... Turning the MP3 player on, the display logo just blinks off and on a few times and then shuts off. When I plug it into the USB it come up in the computer and it displays the files and plays. Thanks again. WOW sounds like a lemon unit now... lol

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  • Steve Kranz
    Steve Kranz Jun 15, 2007

    Problem resolved! I tried taking it back to Walmart they told me to contact iLO. So I did. 254-224-0222. They were very nice and helpful. They asked for my name, ph#, email addy, type of MP3 that I bought and they sent to me the firmware for this device. I followed the instructions and presto it works fine again. They said that sometimes a corrupted download file will cause problems like that. Works great and my music files are still in it and they play good. Guess it isn't such a lemon after all.

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2 Answers

I downloaded it

Posted on Nov 01, 2008

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  • Master
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The company no longer supports the player, so the firmware upgrade is no longer available

Posted on Jul 05, 2008

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6ya6ya
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Posted on Jan 02, 2017

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2 Answers

Frozen Mp3 player


Most of the time, this problem only requires a simple reset. ILo went out of the Mp3 business, so the manual is no longer available to the general public. If your player came with a manual, I would double-check it to see what reset method they reccomend. Also, ILo was notorious for creating websites that were not intuitive - there was no ilo.com or ilo.org, for instance. If your user's manual lists a specific website, if you would kinfdly post it here - many people would benefit.

Most of the time, this freezing issue is caused because the new version of Windows Media Player, version 11, was not compatible with the iLO player. If the manual lists an address for a firmware upgrade I would use that address (and post it also). It is highly likely, however, that the firmware upgrade is not available any longer. A firmware upgrade would resolve the problem permanently.

If there is no firmware upgrade available, and the simple reset does not work, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

May 30, 2008 | iLO (2 GB) MP3 Player

1 Answer

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Upon power up, Ilo player blinks it's logo and does nothing


OK this is an "Internal" problem and it must be returned to the manufacturer for repair/replacement. I have seen this countless times B4.

Jul 29, 2007 | iLO (2 GB) MP3 Player

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