Question about HP OfficeJet 6210 All-In-One InkJet Printer

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My HP Officejet 6210 performs well.
My problem is a loud Racheting noise at initiation and completion of the cycle. In the past, when this occurrs, I have cleaned rollers and power cycled resulting in a noise free printing lasting for months. Is there a particular component that should be cleaned? Do other owners experience this problem or do I have a lemon?

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  • detuk Jan 17, 2009

    Thanks for the response. Cleaning the encoder strip did not fix the problem. I am unable to locate a replacement encoder strip (mine is probably shot). HP does not sell replacement strips. Any suggestions?


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There is not a particular electronic component that would cause that. Cleaning depending on use should be done on a regular basis. There is one part though that looks like a transparent piece of film that is about 1/8 th to 1/4 of an inch wide that stretches across the length of the printer and is held by two springs and feeds through the printer carriage. This although looks transparent is what tells the printhead what position it is in. It will always start the print cycle from the left which is home position and then count spaces as it goes through its printing. This should be cleaned as well with a non-solvent solution, but these are also user replaceable and should be replaced from time to time as the print head actually wears it down over time and the hard to see position marks get faded. A electronic repair shop or on the internet should lead you to a good source for that part. is a good place to start. The ratcheting action you describe is because the printhead is having a difficult time knowing which way to go. Good luck and hope this info helps.

Posted on Jan 14, 2009

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