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try the lj4 not plus or the lj5 these have always worked fine for me if problem still persisits do a printer test print from the menu button on the printer to make sure that the issue is not a printer formatter board
It sounds like a computer software issue. However to overcome the problem through the printer you can try this.
When the screen pop up comes up for printer selection, highlight the printer you will be using, then goto "Preferences". At the top tab click on "Advanced". Go to the bottom of the menu for "Layout Options" and change "Page Order". This should solve your problem, though you may have to change it back to print regularly printed materials.
First, check the text in your records for odd characters. It is sometimes possible in data entry to hit a ctrl-"letter" combination that embeds printer codes in your text and these are invisible in many cases to the application. The easiest way is to break up your print job to sections of records and see if a particular record consistently causes an error.
If your sure however that the printer is the problem...
Then I would check the RAM. The printer has 128MB upgradable to 512MB. Normally you can pull the ram and run jobs on the internal memory, but in this case you would need to swap it out.
Trouble with the HP Laserjet printed output may be solved by using the following settings (or similarly named ones):
"Use raster Graphics" (instead of "Use vector graphics"). This may fix the problem of "reversed" text (white on black background) not printing, as well as other problems.
"Download TrueType Fonts as bitmap soft fonts" (select "bitmap" instead of "outline" or "graphics"). This may remove the overlapping of text on the printed document.
"Graphics dithering" select "coarse" or "fine" (instead of "none"). This selection may improve the quality of images contained in the document. You can find all these settings in your printer properties. Go to File, Print, click Preferences, in Printing Preferences, click one by one all the top options, and change one of the top solutions, one at the time, checking your printing output.
Always check if you have the latest version of Adobe Reader Program. If not download the latest version from Adobe, it's free.
Is this the first time that you have the problem? or with the same printer (HP 4si), did you were able to print PDF files in the past?