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Whirlpool self cleaning oven overheating and lock

My Whirlpool oven RBS305PQ9 put itself on a self cleaning cycle after I selected the bake at 350degree option. A service provider came out to fix it - replacing the thermostat. 3 weeks later the oven did the same thing, but this time the door closed. I got the previous service provider out, who used a coat hanger to open the door. when the oven locked an error message appeared but I did not really take notice of it. The service provider now wants to replace the board at $350 (previous work was $307. Any help would be appreciated.
Two nights ago, our whirlpool built-in oven was on the bake cycle and had been on for about 30 minutes when suddenly the top element came on and the oven would not shut off. We weren't even using the broiler element. My husband was able to get the food out, but when he closed the door, it locked and the element was still on and would not shut off. We had to go down to the cellar to turn off the breaker to shut it off. By that time, the entire wall around the oven was hot to the touch and the odor of melted plastic was overwhelming. We tried to turn it on again later but an error message came up and the top element came on, and the door was still locked. We have service scheduled for Monday, but I don't trust the oven now and will probably try to come up with the money to buy a new one. The oven should have some kind of safety on it that would have automatically shut it off in this situation. The whole incident was very scary. I just cringe when I think if that had happened to one of my teenaged daughters and we weren't home. We would have had a fire on our hands. The oven is out of warranty, but is not more than eight years old or so.

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2 Suggested Answers

blueextc3221
  • 15935 Answers

SOURCE: From "bake" mode, oven door locked, both heating elements on.

The F3 E2 error code indicates that the electronic oven control board in the range senses an over-temperature condition in the oven.

This can be caused by a failed temperature sensor probe, a wiring problem between the sensor and the control board, or a failed electronic oven control board.
If the oven is apparently not overheating when this error code appears, then your likely failure is the temperature sensor probe.
If the oven is overheating, then you likely have a failed electronic oven control board due to a stuck relay not cycling the oven heating element off properly.


For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question$%^

Posted on Oct 01, 2010

fixyourboard
  • 310 Answers

SOURCE: My Whirlpool oven stopped heating. The control

There is a thermal fuse mounted on the back of the oven that feeds power to both elements. This fuse has open up. The control panel gets power via a different path and still lights up.

Posted on Jun 25, 2010

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1 Answer

I turned off self clean now i put it on to bake bake light and also the warming oven light comes on no heat in oven


It is possible that it tripped a thermal fuse. If it is a Whirlpool design they are prone to having this happen after a self clean cycle.

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When baking my oven door is not locked is it supposed to be?and if so how do we lock it.


The locking of the oven door is a safety feature used only during automatic self cleaning cycle, this is because temperatures during the self clean cycle can reach upwards of 600+ degrees creating a dangerous situation if the door was opened, it will remain locked after the self cleaning cycle is complete until the oven interior temperature is below 100 degrees. So no the door is not normally locked during the bake cycle. Good luck !

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What happens is that in Self Clean, both Broil and bake elements are used and the oven gets so hot that the middle skin (between the oven liner and the back panel, where the thermal cutoff is mounted gets so hot the thermal cutoff operates. It should reset itself but sometimes doesn't and then you have to replace it.

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2 Answers

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You don't have a cancel clean button on it? If not, you may have a reset button in the back of the oven. Otherwise, you may have to let it "run the cycle". Hopefully, you don't have wooden/plastic handles on your frying pans.

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1 Answer

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I was wrong (I think).  the baking element probably was burnt out as the repairman said.  He replaced it and I thought selfclean still wasn't working.  In fact, I think I just had to give the self-clean function more time.  Also, I was judging by smell.  We have become used to a bad odor during self clean which was missing when it was broken and still missing after the repair.  Bottom line, the oven was clean after the baking element was replaced, sans smell.

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1 Answer

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Probably what happened is during cleaning cycle the oven overheated the tco (thermo cut off). This is a thermo-fuse that is located behind the control board. It will need to be replaced.

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