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This problem is due to a bad battery. All rechargeable battery have a charging limit of upto 1000-3000 charges, after that it will loose its ability to get charged, so you will have to replace the battery.
The zen need a full charge... if you have an ac adapter plug it in for at least eight hours. if you don't have an ac adapter plug it in via USB to a DESKTOP computer (not laptop) and try to use a differnt usb cord (creative doesn't always include a powerful enough cord to get the zen out of that low power state)
refer to creative.com/support and look up info on your model to see if anyone else has your issue
There are few reasons your SanDisk Player is acting up. Here are some things to try out.
Make sure the HOLD switch is turned off before you power up your player. This will sometimes cause errors in booting.
If that doesn't work you can try a soft-reset by holding the power button down for 15 seconds then try turning the player on normally again.
Finally, if you are brave enough, you can take the battery out of the player to force a complete reset of the player and battery. This is done by taking the four screws out of the back of the player and removing the battery. After 30 seconds, put the battery back (be sure the it is seated properly) and replace the screws.
Zen Nomad Xtra - to go to Rescue Mode do the following:
1. Insert a pin into the small hole on the left side of the player
below the volume adjustment switch.
2. Hold down the Play button on the right side of the switch
3. Rescue Mode Menu will appear
4. There are 4 Options available, but best option to fix most
problems is reformat hard drive.
5. Reformat is very fast
6. Turn off and reboot.
7. Problem solved.
if you can get into recovery mode most likely bad hard drive