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I would suspect this is happening because the system printing to the T6215 is sending only Line Feed Commands and not Carriage Returns.
Access the menu on the T6215 and enable the AUTO CR function.
This will cause the printer to append a Carriage Return each time it sees a Line Feed, this should resolve the issue.
Yes to both questions. This printer has 3 print modules. you can try swapping the right side for the left side module or vise versa and see if the problem changes. if it does then you should replace the bad module.
If it has a manual adjust, open the top cover and on the right side will be a slide for different head adjustments, it wll be numbered 1-6, 6 being right against the paper which causes smears. Move to around 3. If it has auto adjust (you can tell this when you power up the display will show "adjusting gap" then press off line, the press program, move to head adjust, press enter, press enter again then use the arrows up and down to move to your type of printing, 2part, 3 part ect.
If your still having problems? 1st make sure the gap is not to tight(cause the to ribbon to drag up with paper). 2nd While printing in test mode, carefully lift up or push down on the ribbon where it comes out or where it goes back in the catridge. After doing the 2nd you should see the exact same thing as will stop printing on right and left edges. Remove the ribbon, their are 2 philip screw on the left and right side of the ribbon deck, loosen them(they will not come all the way out, held on by clips) lift the rbbon deck up and reseat it... tighten the screws back down. last you may have some bad ribbons...
When was the last time it was services? It may be nothing more than a dirty paper sensor.
Also, some Tally printer sensors require adjusting, it may be a simple matter of adjusting a sensor setting. That would require a technician with the manual and settings chart.
Let me know how it goes!